Bartender

Position Overview

Reporting to the General Manager, we are looking for a seasoned, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our guests. The Bartender will greet guests, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients and handle basic cleaning duties.

Key Responsibilities

• Welcome customers, listening to people to determine beverage preferences, making recommendations, and taking drink orders
• Plan drink menus and inform customers about new beverages and specials
• Select and make ingredients, garnish glasses, and serve beverages to customers
• Check identification to ensure customers are of the legal age to purchase alcohol
• Adhere to all food safety and quality regulations
• Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
• Responsible for maintaining exceptional service levels
• Continually strive for sales growth by having ongoing knowledge of all current menus
• Be perceptive, proactive, and engaging
• Anticipate your guest’s needs
• Set the tone for success with position attitude and sincere enthusiasm
• Engage in clear, consistent communications with leadership and restaurant staff
• Ensure that each customer is served efficiently and effectively
• Must be a good example while working alongside team members
• Communicate restaurant and hotel promotions, local attractions, and point of interest

Required Skills

• High levels of patience, tact, and diplomacy
• Strong organizational, prioritization skills and ability to work well under pressure
• Communicate clearly, concisely, and openly
• Exude high energy and demonstrate a knack for building rapport with guests and colleagues
• Exhibit organizational abilities and show a natural skill for multi-tasking, prioritizing, and anticipating needs
• Fluency in English both verbally and non-verbally, fluency in additional languages a plus
• Ability to maintain confidentiality of guest information and pertinent Hotel data
• Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
• Must be able to lift, push, and pull up to 25lbs. on a regular and continuing basis
• Must be able to stand and exert well-paced mobility for up to 8 hours in length

Qualifications

• Demonstrate strong communication, organizational, and problem-solving skills
• Must know how to prioritize, delegate and respond in a timely fashion
• Be able to work under pressure, multi-task, and stay focused with constant interruptions
• Understand of hotel operations, food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverage
• Any other duties assigned by the manager
• High School or equivalent preferred
• Previous high-end bartender experience preferred
• RBS and ServSafe Food Handler Certification – or ability to obtain upon hire

Physical Requirements

• Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
• Must be able to lift 30lbs.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length

About The Barnes Hotel

The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street. We offer a central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907. The hotel blends historic charm with contemporary, Italian-inspired decor. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community and Do Well and Do Good. The Barnes Hotel offers competitive salaries and robust benefit plans. Full Time Supervisor Hourly Benefits Tiered Medical Plans- Cigna or Kaiser Plans include Chiropractic & Acupuncture Long Term Disability Tiered PPO Dental Plans Voluntary Supplemental Medial Plans Vision Paid Holidays Employee Assistance Program PTO and Sick Pay Flexible Spending Account (FSA) 401K Matching Program Life & AD&D Insurance Pre-Tax Commuter and Parking Benefits Full Time Hourly Perks EOS Employee Rates plus 50% off F&B and RetailEmployee Job Referral ProgramEmployee Recognition Programs and Appreciation Events

Important Notice

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Barnes Hotel is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. The Barnes Hotel hiring policies require a background check for all applicants working directly with at-risk populations.