Bartender

About the role

The Bartender position at ASM Global, the world’s leading venue management and services company, supports the Food & Beverage operations at Capital One Hall. This includes fine dining, private catering, concerts, concessions, and the Biergarten/Skypark food experience.

Responsibilities

• Reports to work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the managers and captains of Food & Beverage.
• Set up, break down, stand sheets counts, inventory when required, and service of all designated bars, bar kits.
• Aid in collecting, polishing and set up of all bar equipment to include wares, equipment, glassware and serving pieces.
• Serve alcohol under the ASM Global SAVOR Safe guidelines.
• Handle all forms of payment and inventory according to company policy; sell all food & beverage and retail as assigned by managers.
• Accurately complete assigned paperwork.
• Work in all Catering, Concessions, Food Trucks, Golf Rental and Restaurant outlets.
• Assist with preparing garnishes, bar kits, beverages, condiments etc.
• Assist with cleaning all banquet equipment including cleaning and deep cleaning equipment and bars as assigned.
• Execute the logistics of delivery of all bar needs to prospective functions and outlets including preparation and set up of event room and dishing area when necessary.
• Prepare and build beverage needs as instructed by the Food & Beverage Manager and or Banquet Captain.
• Remove trash before, during and after events to the proper receptacle as instructed by manager.
• Ensure bar and beverage areas are kept sanitary and clean for guests before and after events.
• Attend pre-function meetings for briefing of event details and any line ups by managers or captains.
• Create backup stock before event per manager.
• Always provide friendly and courteous customer service to guests and co-workers.
• Report any customer service and or/complaints to Banquet Captain and/or F&B Managers.
• Break down equipment after each event ensuring it is clean for the next day.
• Clean and return all serving pieces to their proper storage area.
• Adhere to strict grooming standards and policies of the company.
• Flow service standards, procedure, and guidelines.
• Delivery, set-up and breakdown of all equipment and food & beverage as assigned to prospective functions and all outlets.
• Deep cleaning as assigned.
• Clean all banquet wares efficiently and safely.
• Remove debris from prospective banquet areas after events show ready for the next day.
• Take trash to proper receptacles and uses proper disposal methods, for trash and composting containers.
• Deep clean and sanitizing equipment as assigned.
• Quick with counting and simple arithmetic.
• Follows all food safety instructions, HACCP, Food Code, Liquor Laws and ASM Global Alcohol service guidelines.
• Notifies management when issues arise in regards to alcohol service per SAVOR Safe training.
• Works efficiently with a production schedule, to meet business demands as directed for all of the venue spaces as directed by F&B leadership.
• Provides the highest quality service to guests, temp staff co-workers, always.
• Train and supervise employees / temp labor under his/her supervision.
• Assists with opening, closing and months end inventory counts, and duties as assigned.
• Assists with end of year wares and equipment counting and maintains and organizes all wares in their proper storage area.
• Set up side stations and completes side work prior to events.
• Maintains a sanitizer bucket at proper dilution, always.
• Ensures all products are properly wrapped, labeled, and dated.
• Operates equipment (coffee, tea, bar equipment) according to use and safety instructions.
• Keep work area clean, organized, and sanitary.
• Clean and organize workstation at end of shift to ensure safety guidelines are maintained and the stand/station is ready for the next shift.
• P Practices FIFO (First in First Out) for all products to ensure proper rotation.
• Attends and participates in Food Production meetings as instructed.
• Performs all skilled labor as classification dictates.
• Leads by example, represents with a polite and can-do attitude.
• Other duties as assigned by the Director of Food & Beverage and/or F&B Manager.
• Supervises other outlets and temp labor as directed.

Qualifications

• At least two years’ experience as a bartender in high volume banquets, restaurants(with banquet facilities), arenas or hotels.
• Experience with upscale dining in a restaurant or similar type facility preferred.
• Serve-safe certification preferred.