Bartender

About the role

Provide guests with consistent quality drinks up to the Biltmore luxury standard. Take pride and be very meticulous with the drinks prepared ensuring satisfaction in service décor of the bar as well as the cleanliness of the area for guests and yourself. Consistently adhere to policies and procedures of The Biltmore as outlined in Biltmore Standard Operation Procedures (BSOP’s).

Responsibilities

• Maintain positive guest relationships to ensure 100 % guest satisfaction.
• Offer our guest the highest levels of service and product knowledge.
• Maintain bar pars accurate at all times.
• Provide the highest levels of professionalism and enthusiasm toward guests, and co-workers.
• Take orders for drinks and food (Always take a party’s complete drink order in one trip).
• Knows his/her bar menu well and be able to explain and suggest drinks.
• Place the order and ensure that drinks are served in the proper glass with the proper garnish.
• Ensure that the brand of liquor ordered is the brand served.
• Adheres to the drinking age policy, at all the time.
• Present each party with a separate check at the end of service.
• Maintenance of the highest levels of sanitation and safety in the workplace.
• Keep the bar and floors cleaned at all the time.
• Don’t over pour alcohol, our standard measurements is 1 1/2 oz.