Bartender

About the role

We are seeking an experienced Bartender to join our team. The Bartender is essential to our dining experience, providing high-quality beverage service that enhances guest satisfaction. This role requires expertise in drink preparation, inventory management, and excellent customer interaction skills. The ideal candidate will be adept at working in a fast-paced, dynamic environment and will contribute to a welcoming atmosphere at the bar.

Responsibilities

• Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
• Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
• Address guest concerns with empathy and efficiency, ensuring satisfaction.
• Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
• Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
• Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
• Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
• Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
• Adhere to all service protocols, including special dietary needs and food allergy precautions.
• Ensure all tools and equipment, including POS and payment systems, are used proficiently.
• Follow all health and safety regulations, complete required training, and maintain compliance with restaurant policies outlined in the Employee Handbook.
• Foster a cooperative team environment and perform additional duties as needed.

Qualifications

• Proven experience in beverage preparation according to established recipes and standards.
• Ability to stock and maintain sufficient levels of bar supplies, including alcohol, glassware, ice, and other necessary items.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Skilled in managing a full bar top and handling orders from the cocktail station and dining area efficiently.
• Comfort with regular exposure to liquids and use of cleaning agents, demonstrating safe handling practices.
• Competence in operating bar equipment such as knives and blenders safely.
• Effective communication skills to understand and execute job requirements.
• Ability to multitask and maintain composure in a high-pressure environment.
• Comfortable working in tight spaces with fluctuating noise and temperature levels.
• Physically capable of lifting up to 50 pounds and standing or walking during the entire shift, navigating through potential hazards in the restaurant.