Jobs · Management · Michigan

Bartender

Applebee's Neighborhood Grill + Bar · Kalamazoo, MI · 2 mo ago
On-siteManagementFull-time

About the Role

The Bartender mixes and serves alcoholic and non-alcoholic drinks following Applebee’s recipe specifications and serves food to guests in a courteous and timely manner. The role fosters a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission, and Core Values.

Responsibilities

  • Provide exceptional service to guests by interacting verbally in a friendly manner
  • Adhere to all local and national liquor laws
  • Mix and serve drinks following set Applebee’s recipes
  • Greet guests in a timely manner, take orders, and answer guest questions
  • Collect payment from guests using the QR code or POS system
  • Maintain a safe and clean environment for guests and team by completing opening and closing side work
  • Carry out all tasks with attention to detail, cleanliness, and safety
  • Use bar tools to avoid waste and help maintain bar costs
  • Restock product at the beginning and end of every shift, including cutting and/or slicing garnishes

Requirements

  • 2 years of experience in a bar or similar environment preferred
  • Must be 21 years of age
  • Strong knowledge of spirits, wine, and mixed cocktails
  • Ability to stand for a minimum of 4 hours, bend, stoop, and lift up to 20 pounds
  • Flexibility to work a variable schedule, including evenings and weekends
  • Excellent customer service skills and the ability to exceed guests’ expectations
  • Confident, outgoing demeanor

Skills

  • Ability to read and interpret documents such as contracts, operating instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
  • Ability to solve practical problems with limited standardization
  • Ability to interpret instructions in written, oral, diagram, or schedule form

Physical and Mental Demands

  • Frequently required to sit, talk, hear, walk, use hands and fingers to handle objects, and reach with hands and arms
  • Occasionally lift and/or move objects up to 30 pounds
  • Close vision and ability to adjust focus
  • Work in a fast-paced team environment and handle change flexibly
  • Strong verbal and written communication skills

Work Environment

On occasion, travel in an automobile to other locations may be required, either alone or with a co-worker.

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