Bartender
Applebee's Neighborhood Grill + Bar · Kalamazoo, MI · 4 days ago
On-siteManagementFull-time
About the Role
The Bartender mixes and serves alcoholic and non-alcoholic drinks following Applebee’s recipe specifications and serves food to guests in a courteous and timely manner. The role fosters a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission, and Core Values.
Responsibilities
- Provide exceptional service to guests by interacting verbally in a friendly manner
- Adhere to all local and national liquor laws
- Mix and serve drinks following set Applebee’s recipes
- Greet guests in a timely manner, take orders, and answer guest questions
- Collect payment from guests using the QR code or POS system
- Maintain a safe and clean environment for guests and team by completing opening and closing side work
- Carry out all tasks with attention to detail, cleanliness, and safety
- Use bar tools to avoid waste and help maintain bar costs
- Restock product at the beginning and end of every shift, including cutting and/or slicing garnishes
Requirements
- 2 years of experience in a bar or similar environment preferred
- Must be 21 years of age
- Strong knowledge of spirits, wine, and mixed cocktails
- Ability to stand for a minimum of 4 hours, bend, stoop, and lift up to 20 pounds
- Flexibility to work a variable schedule, including evenings and weekends
- Excellent customer service skills and the ability to exceed guests’ expectations
- Confident, outgoing demeanor
Skills
- Ability to read and interpret documents such as contracts, operating instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to solve practical problems with limited standardization
- Ability to interpret instructions in written, oral, diagram, or schedule form
Physical and Mental Demands
- Frequently required to sit, talk, hear, walk, use hands and fingers to handle objects, and reach with hands and arms
- Occasionally lift and/or move objects up to 30 pounds
- Close vision and ability to adjust focus
- Work in a fast-paced team environment and handle change flexibly
- Strong verbal and written communication skills
Work Environment
On occasion, travel in an automobile to other locations may be required, either alone or with a co-worker.