Bartender - Arbor

About Pyramid Global Hospitality

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

About Our Property

Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls.

About the Role

We are looking for a highly motivated, customer-focused Bartender at Arbor inside The Bradley to join our team in our rooftop restaurant, Birdie's! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on their feet and have an engaging attitude. If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do—and you love it—we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.

Responsibilities

• Greet guests as they arrive or move about the bar area
• Maintain proper and adequate set-up of the bar daily
• Guide guests on their beverage journey through descriptive selling of the menu
• Be accurate in order taking, confirming all special requests
• Be the master of the bar, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen/bar staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience through timely and accurate bill presentation
• Requisition and stock all beer, wine, and spirits
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
• Mix, garnish, and present drinks following standard ingredient recipes and practicing portion control
• Input orders into a register at the point of sale and create a check for each guest
• Lock up and store all beverages, food, and other equipment items, deposit cash drops, and secure bank

Requirements

• Engaging and welcoming personality
• Current bartender’s certification or appropriate license
• Knowledgeable in the latest trends around mixology
• Descriptive and able to sell
• 2-4 years of bartender experience
• Knowledge of wine, beer, cocktails, and spirits
• Able to work under pressure in a fast-paced environment
• Passion for creating an exceptional experience for all guests
• Excellent communication skills