Bars Manager

About the Role

The Bars Manager is a hands-on leader responsible for daily operations across four bars in a luxury, high-end venue in Jacksonville, Florida. This role is split between floor management (60%)—delivering top-tier guest service—and administrative duties (40%), including scheduling, payroll, and business analysis. The Bars Manager sets the standard for hospitality, upholds operational excellence, and leads a cohesive, high-performing team.

Key Responsibilities

• Service & Hospitality
  Actively oversees the floor during service, engaging with guests, supporting the team, and quickly addressing any challenges to ensure every guest has an exceptional experience.
  Leads by example, stepping into any bar role when needed, especially during busy times or staff shortages.
  Builds and maintains a culture centered on hospitality, professionalism, and teamwork, aligning all staff with the venue's high service standards.
  Handles guest and staff concerns promptly and professionally, in line with company policies.
• Operations & Safety
  Maintains a safe, welcoming, and clean environment for both guests and employees at all times.
  Ensures strict adherence to all Florida state and Duval County health, safety, and hygiene regulations—including staff's personal hygiene and alcohol service laws.
  Accurately completes all required incident and accident reports, and proactively implements measures to minimize risks and ensure compliance with state and local beverage control laws.
• Business & Administration
  Devotes 40% of the role to administrative tasks, including employee scheduling, payroll, invoice processing, and inventory control, ensuring all processes are accurate and compliant with company and Florida state requirements.
  Tracks business performance, manages costs, and applies strategies to increase sales and profitability.
  Uses a variety of technology tools, including Microsoft Office, Excel, Google Suite, Toast POS, Seven Shifts, Craftable, and other relevant systems.
• Leadership
  Recruits, trains, and motivates a team of bar professionals, providing ongoing feedback, coaching, and recognition.
  Ensures all team members are well-versed in menu offerings, service standards, company background, and Florida-specific safety and alcohol service protocols.
  Regularly manages and reviews team performance, offering feedback, recognition, and constructive correction as needed.
  Maintains high team morale through engaged, hands-on leadership and clear, open communication.

Requirements

• At least 3 years of experience managing bars or restaurants in a fine dining or luxury hospitality setting
• Proficient with Microsoft Office, Excel, Toast POS, and reservation systems
• Valid Florida Responsible Vendor Training or equivalent alcohol service certification
• Strong leadership, organizational, and problem-solving skills
• Able to work independently, adapt to a flexible schedule (including nights, weekends, and holidays), and comply with all Florida and Jacksonville beverage regulations
• Able to stand for up to 10 hours and move or lift items up to 50 pounds as needed
• Remains composed and effective under pressure, and willingly performs all tasks necessary to support bar operations, both on the floor and administratively

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Life Insurance
• Short Term & Long Term Disability
• Shift Meal