Barista - Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Maintain reliable and punctual attendance for scheduled shifts
• Fill scheduling gaps when able, being flexible and responsive to store needs (open early mornings to late evenings daily, including weekends and most holidays)
• Approach work positively and willingly, performing assigned tasks with purpose and energy
• Support and consider colleagues, going out of your way to help others and showing kindness
• Remain cheerful with customers, consistently going out of your way to help them
• Show aptitude and willingness to learn new skills and acquire new knowledge
• Enjoy being a barista
• Master operational competencies: using registers, computers, tablets, programs and other tools; developing merchandising skills for café presentation and cleanliness; developing visual merchandising skills for counter and floor fixtures; running a register competently; supporting receiving, unpacking and stocking deliveries; making food and drinks properly using recipe guides and spec sheets; maintaining café cleanliness through daily and weekly cleaning tasks; executing FIFO practices and dating product correctly; supporting the bookfloor team when needed; understanding loss prevention procedures and de-escalation techniques

Requirements

This role requires physical activity including prolonged standing, repetitive bending, lifting and extensive walking. You may work in other stores if needed to collaboratively support the wider cluster.

Skills & competencies

• Build café knowledge across beverage, bakery, savory and gifting products to maintain appetizing presentation
• Speak about and support key sales objectives such as LTO items and café promotions
• Make effective food and beverage customization recommendations
• Build knowledge and engagement for café retail execution
• Understand and use café training tools appropriately
• Apply café safety, hygiene and sanitation guidelines to maintain standards
• Use product knowledge to support key products and promotions

Career growth

As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Barista — where you will take on new challenges and gain further opportunities for growth.

Benefits

• Less than 20 hours/week: Employee Discount, EAP, Sick Pay
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match
• 30+ hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Pay

Hourly rate starting at $15.00, depending on experience, seniority, geographic location, and other factors permitted by law.