Barista - Temporary

Location: San Antonio, TX  |  Classification: Temporary

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Greet and assist customers, answer questions, and recommend beverages and café items.
• Maintain café presentation and cleanliness, including the bakes case and dining area.
• Unpack and stock deliveries; execute accurate and efficient stocking.
• Operate registers quickly and reliably to provide professional service.
• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, showing flexibility for early mornings, late evenings, weekends, and most holidays.
• Approach work with a positive, willing attitude, performing tasks with purpose and energy.
• Support and show kindness to colleagues, going out of your way to help the team.
• Remain cheerful with customers, consistently going the extra mile.
• Demonstrate aptitude and willingness to learn new skills and acquire new knowledge.
• Enjoy being a barista and contribute to a positive café atmosphere.

Requirements

• Ability to perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to work in other stores within the cluster when needed.
• Compliance with all company policies and procedures.

Skills

• Proficient use of varied technology: registers, computers, tablets, programs, and other tools.
• Strong merchandising skills to maintain café presentation and cleanliness.
• Effective visual merchandising for counter and floor retail fixtures.
• Competent register operation for quick, reliable customer service.
• Support receiving, unpacking, and accurate stocking of deliveries.
• Prepare food and drinks properly with ease and accuracy, using recipe guides, spec sheets, and colleague knowledge.
• Execute daily and weekly cleaning tasks accurately and reliably.
• Follow First In First Out (FIFO) practices and date product consistently.
• Support the bookfloor team willingly and effectively when needed.
• Understand loss prevention procedures and de-escalation techniques; identify theft and problematic behaviors.
• Build café product knowledge across beverage, bakery, savory, and gifting categories to maintain appetizing presentation.
• Communicate key sales objectives (LTO items, promotions) to customers and colleagues.
• Make effective food and beverage customization recommendations.
• Execute café retail options with knowledge and engagement.
• Use café training tools appropriately.
• Apply café safety, hygiene, and sanitation guidelines to maintain standards.
• Support the success of key products and promotions through product knowledge.

Benefits

Benefits vary by scheduled hours per week:

• Less than 20 hours/week: Employee Discount, Employee Assistance Program (EAP), Sick Pay.
• 20–29.99 hours/week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match.
• 30 hours/week or more: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Schedule

Shifts cover early mornings to late evenings every day, including weekends and most holidays. Flexibility to fill scheduling gaps is expected.