Barista - PT

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way, answer questions, and connect readers with the right beverages and café items. You also help maintain the café’s attractive presentation and ensure its efficient operation by unpacking and stocking deliveries, tidying the bakes case and dining area, and operating registers quickly and professionally.

Responsibilities

• Maintain reliable and punctual attendance for scheduled shifts, with flexibility to fill gaps as needed (store hours include early mornings, late evenings, weekends, and most holidays).
• Approach work with positivity, energy, and a willingness to learn new skills.
• Support and assist colleagues with kindness and teamwork.
• Provide cheerful, proactive customer service.
• Master operational competencies, including:
  • Using registers, computers, tablets, and other technology efficiently.
  • Maintaining café presentation and cleanliness through merchandising and visual merchandising skills.
  • Operating registers quickly and accurately.
  • Receiving, unpacking, and stocking deliveries.
  • Preparing food and drinks accurately using recipe guides and product specs.
  • Executing daily and weekly cleaning tasks to maintain café standards.
  • Following First In First Out (FIFO) practices and proper product dating.
  • Supporting the bookfloor team when needed.
  • Understanding loss prevention procedures and de-escalation techniques.
• Engage in physical activity, including prolonged standing, repetitive bending, lifting, and walking.
• Collaborate across stores within the cluster if needed.
• Develop expertise in café products (beverages, bakery, savory, and gifting) to enhance presentation and sales.
• Support promotions and sales objectives, including new limited-time offers (LTOs).
• Make effective customization recommendations for food and beverages.
• Follow café safety, hygiene, and sanitation guidelines.
• Comply with all company policies and procedures.

Qualifications

You’ll thrive as a Barista if you demonstrate strong interpersonal behaviors, a willingness to learn, and a passion for customer service. As you gain experience, you’ll advance to the next career step—Senior Barista—with additional growth opportunities.

Benefits

• For part-time employees (under 20 hours/week):
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
• For part-time employees (20–29.99 hours/week):
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • Transit Benefits
  • 401(k) with Company Match
• For full-time employees (30+ hours/week):
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • 401(k) with Company Match
  • Comprehensive Health Benefits (Medical, Dental, and Vision)
  • Healthcare and Dependent Care Spending Accounts
  • Disability Benefits
  • Life Insurance
  • Transit Benefits
  • Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Availability may vary by location/state regulations.