Barista - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way, answer questions, and connect readers with the right beverages and café items. You also help maintain the café's attractive presentation and ensure its efficient operation by unpacking and stocking deliveries, tidying the bakes case and dining area, and operating registers quickly and professionally.

Behaviors

You’ll make a great Barista if you demonstrate the following behaviors:

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to store needs (open early mornings to late evenings daily, including weekends and most holidays).
• Approach work positively and energetically, performing tasks with purpose and reliability.
• Support and show kindness to colleagues, going out of your way to help the team.
• Be consistently cheerful and helpful with customers.
• Show willingness to learn new skills and acquire knowledge.
• Enjoy being a barista.

Responsibilities

As a Barista, you will master the following operational competencies:

• Use varied technology (registers, computers, tablets, programs) comfortably and efficiently.
• Develop merchandising skills to maintain café presentation and cleanliness.
• Run a register competently to serve customers quickly and reliably.
• Support receiving, unpacking, and stocking deliveries accurately.
• Prepare food and drinks accurately using knowledge, recipe guides, and product spec sheets.
• Maintain café cleanliness through daily and weekly cleaning tasks.
• Follow First In First Out (FIFO) practices and correctly date products.
• Support the bookfloor team when needed.
• Understand loss prevention procedures and de-escalation techniques.

This role involves physical activity, including prolonged standing, repetitive bending, lifting, and walking. You may also work in other stores if needed to support the wider team.

Skills & Development

As you gain experience, you will build expertise in the following areas:

• Develop knowledge of café products (beverages, bakery, savory options, and gifting) to maintain appealing presentation.
• Support key sales objectives, such as new limited-time offers or promotions, and share this knowledge with customers and colleagues.
• Make effective food and beverage customization recommendations.
• Engage with café retail options and use training tools appropriately.
• Apply café safety, hygiene, and sanitation guidelines reliably.
• Advance to Senior Barista upon mastering these skills, with opportunities for further growth.

Benefits

Benefits vary based on scheduled hours per week:

• Less than 20 hours: Employee Discount, EAP, and Sick Pay.
• 20–29.99 hours: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match.
• 30+ hours: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Availability may vary by location/state regulations.

Location: MI - Orion Township - Baldwin Commons - 3481 | Classification: Part-Time