Barista - PT

Location: RI - Middletown - Middletown - 2160. Classification: Part-Time.

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Responsibilities

• Welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items.
• Maintain the attractive presentation and ensure the efficient running of the Café.
• Help unpack and stock deliveries and tidy the bakes case and dining area.
• Work the registers in a quick and friendly manner, ensuring customers receive a highly professional service.

Behaviors

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Be supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness.
• Always be cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a barista!

Operational Competencies

• Use varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the café presentation and cleanliness of the Café.
• Develop effective visual merchandising skills to maintain the counter and floor retail fixtures.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.
• Make food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools.
• Maintain café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift.
• Follow and execute First In First Out (FIFO) practices and date product consistently and correctly.
• Support the bookfloor team willingly and effectively when needed.
• Understand loss prevention procedures and de-escalation techniques, identify theft, spot and seek support for problematic behaviors and issues in the store.

Physical Requirements

All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed,