Barista - PT

Location: VT - S. Burlington - Burlington - 2776 | Classification: Part-Time

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. You help maintain an attractive presentation and ensure the efficient running of the Café, unpack and stock deliveries, tidy the bake case and dining area, and work the registers quickly and fairly.

Responsibilities

• Welcome customers cheerfully, answer questions, and connect readers with appropriate beverages and café items.
• Maintain the café’s attractive presentation and ensure efficient operation.
• Unpack and stock deliveries.
• Tidy the bake case and dining area.
• Operate registers quickly and friendly, providing professional service.
• Fill scheduling gaps when able, demonstrating flexibility and responsiveness to store needs.
• Demonstrate reliable and punctual attendance.
• Approach work with positivity and energy, performing tasks purposefully.
• Be supportive and considerate of colleagues, offering help and kindness.
• Remain consistently cheerful with customers, going out of your way to assist.
• Show aptitude and willingness to learn new skills and acquire new knowledge.
• Enjoy being a barista.
• Master operational competencies: using varied technology (registers, computers, tablets, etc.), developing merchandising and visual merchandising skills, running registers competently, supporting receiving/unpacking and stocking, making food and drinks accurately, maintaining café cleanliness through daily/weekly tasks, following FIFO practices, supporting the bookfloor team, understanding loss prevention and de‑escalation techniques, identifying theft, spotting problematic behaviors, and seeking support.
• Handle physical demands: prolonged standing, repetitive bending, lifting, and considerable walking.
• Work in other stores when needed, collaborating with the wider cluster.
• Develop barista knowledge and skills over time.
• Build café product knowledge (beverages, bakery, savory items, gifting) and use it to maintain an appealing presentation.
• Speak about and support key sales objectives such as new LTO items or café promotions, sharing knowledge with customers and colleagues.
• Make effective food and beverage customization recommendations.
• Build knowledge and engagement for execution of café retail options.
• Understand and use café training tools appropriately.
• Apply café safety, hygiene, sanitation guidelines and procedures to maintain standards.
• Use product knowledge to support the success of key products and promotions.
• Comply with all company policies and procedures.
• Advance to Senior Barista after demonstrating mastery of the role.

Requirements / Qualifications / Skills

• Reliable and punctual attendance for scheduled shifts.
• Flexibility to fill scheduling gaps and work varied hours (early mornings to late evenings, weekends, most holidays).
• Positive, willing attitude and energetic approach to work.
• Supportive and considerate toward teammates.
• Consistently cheerful and helpful with customers.
• Aptitude and willingness to learn new skills and knowledge.
• Genuine enjoyment of working as a barista.
• Ability to master operational competencies (technology use, merchandising, register operation, food/drink preparation, cleaning, FIFO, loss prevention, etc.).
• Capable of handling physical demands: prolonged standing, repetitive bending, lifting, and extensive walking.
• Ability to work in other store locations as needed.

Benefits

• Employee Discount
• Employee Assistance Program (EAP)
• Sick Pay
• Paid Time Off (including paid Maternity and Parental Leave, Company Paid Holidays) – available for those scheduled 20+ hours per week
• Transit benefits
• 401(k) with Company Match – available for those scheduled 20+ hours per week
• Comprehensive Health Benefits (Medical, Dental and Vision) – available for those scheduled 30+ hours per week
• Healthcare and Dependent Care Spending Accounts – available for those scheduled 30+ hours per week
• Healthcare Spending Account – available for those scheduled 30+ hours per week
• Disability Benefits – available for those scheduled 30+ hours per week
• Life Insurance – available for those scheduled 30+ hours per week
• Tuition Reimbursement – available for those scheduled 30+ hours per week
• Benefit eligibility varies by weekly hours worked (

Pay