Barista - PT

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by greeting them, answering questions, and connecting readers with the right beverages and café items. You also help maintain the café's attractive presentation and ensure its efficient operation.

Responsibilities

• Unpack and stock deliveries, tidy the bakes case, and maintain the dining area.
• Operate registers quickly and professionally to provide excellent customer service.
• Use varied technology, including registers, computers, tablets, and programs, comfortably and efficiently.
• Develop merchandising skills to maintain café presentation and cleanliness.
• Execute visual merchandising to maintain counter and floor retail fixtures.
• Support receiving, unpacking, and stocking of deliveries accurately.
• Prepare food and drinks accurately using available tools like recipe guides and product spec sheets.
• Maintain café cleanliness through daily and weekly cleaning tasks.
• Follow First In First Out (FIFO) practices and correctly date products.
• Assist the bookfloor team when needed.
• Understand loss prevention procedures and de-escalation techniques.
• Build knowledge of café products (beverages, bakery, savory options, and gifting) to maintain presentation and support sales objectives.
• Make effective food and beverage customization recommendations to customers.
• Engage with and execute café retail options and promotions.
• Adhere to café safety, hygiene, sanitation guidelines, and procedures.

Behaviors and Expectations

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store needs, including filling scheduling gaps (store hours are early mornings to late evenings, including weekends and most holidays).
• Approach work with positivity, energy, and reliability.
• Support and show kindness to colleagues.
• Be cheerful and helpful with customers, going out of your way to assist them.
• Demonstrate willingness to learn new skills and acquire knowledge.
• Enjoy being a barista and contributing to the team.

Physical Requirements

This role requires physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. You may also be asked to work in other stores if needed.

Career Growth

As you gain experience and demonstrate mastery of barista skills, you will advance to the next step in the career path—Senior Barista—with new challenges and growth opportunities.

Benefits

• Part-Time (Less than 20 hours per week): Employee Discount, EAP, and Sick Pay.
• Part-Time (20–29.99 hours per week): Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match.
• Full-Time (30+ hours per week): Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location and state regulations.