Barista - PT

Location: Palmdale, CA (2994)

Classification: Part-Time

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right beverages and café items. You are also essential to maintaining the attractive presentation and efficient operation of the Café.

Responsibilities

• Unpack and stock deliveries, tidy the bakes case, and maintain the dining area.
• Operate registers quickly and professionally to ensure high-quality customer service.
• Demonstrate reliable and punctual attendance for scheduled shifts, with flexibility to fill gaps as needed (store hours include early mornings, late evenings, weekends, and most holidays).
• Maintain a positive, willing, and energetic approach to all tasks.
• Support and show kindness to colleagues, assisting the team whenever possible.
• Engage cheerfully with customers, consistently going above and beyond to assist them.
• Develop proficiency in operational competencies, including:
  • Using technology such as registers, computers, tablets, and programs efficiently.
  • Maintaining café presentation and cleanliness through strong merchandising skills.
  • Running a register competently to serve customers quickly and reliably.
  • Receiving, unpacking, and accurately stocking deliveries.
  • Preparing food and drinks accurately using available tools like recipe guides and spec sheets.
  • Executing daily and weekly cleaning tasks to maintain café cleanliness.
  • Following First In First Out (FIFO) practices and correctly dating products.
  • Supporting the bookfloor team when needed.
  • Understanding loss prevention procedures and de-escalation techniques.
• Perform physical tasks, including prolonged standing, repetitive bending, lifting, and walking.
• Collaborate with the wider team and potentially work in other stores as needed.

Skills & Development

• Build knowledge of café products, including beverages, bakery, savory options, and gifting, to maintain an appetizing presentation.
• Support key sales objectives, such as new limited-time offers (LTOs) or promotions, and share this knowledge with customers and colleagues.
• Make effective food and beverage customization recommendations.
• Develop expertise in café retail options and use training tools appropriately.
• Apply knowledge of café safety, hygiene, sanitation guidelines, and procedures to maintain standards.
• Advance to the next career step, Senior Barista, upon demonstrating mastery of the role’s skills.

Benefits

• For employees scheduled to work less than 20 hours per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
• For employees scheduled to work 20–29.99 hours per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • Transit Benefits
  • 401(k) with Company Match
• For employees scheduled to work 30+ hours per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • 401(k) with Company Match
  • Comprehensive Health Benefits (Medical, Dental, and Vision)
  • Healthcare and Dependent Care Spending Accounts
  • Healthcare Spending Account
  • Disability Benefits
  • Life Insurance
  • Transit Benefits
  • Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location and state regulations.

Pay

An employee in this position can expect an hourly rate starting at $20.00, depending on experience, seniority, geographic location, and other factors permitted by law.