Barista - PT

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way, answer questions, and connect readers with the right beverages and café items. You also help maintain the café’s attractive presentation and ensure its efficient operation by unpacking and stocking deliveries, tidying the bakes case and dining area, and operating registers quickly and professionally.

Responsibilities

• Maintain reliable and punctual attendance for scheduled shifts, with flexibility to fill gaps as needed (store hours include early mornings, late evenings, weekends, and most holidays).
• Approach work with positivity, energy, and a willingness to learn new skills.
• Support and assist colleagues with kindness and teamwork.
• Greet customers cheerfully and go out of your way to assist them.
• Master operational competencies, including:
  • Using registers, computers, tablets, and other technology efficiently.
  • Maintaining café presentation and cleanliness through merchandising and visual merchandising skills.
  • Operating registers to serve customers quickly and reliably.
  • Receiving, unpacking, and stocking deliveries accurately.
  • Preparing food and drinks correctly using recipe guides, product specs, and colleague knowledge.
  • Executing daily and weekly cleaning tasks to maintain café cleanliness.
  • Following First In First Out (FIFO) practices and dating products correctly.
  • Supporting the bookfloor team when needed.
  • Understanding loss prevention procedures and de-escalation techniques.
• Engage in physical activity, including prolonged standing, repetitive bending, lifting, and walking.
• Collaborate with the wider team and potentially work in other stores as needed.
• Develop expertise in café products (beverages, bakery, savory, and gifting) to maintain presentation and support sales objectives.
• Make effective customization recommendations to customers.
• Follow café safety, hygiene, and sanitation guidelines.
• Comply with all company policies and procedures.

Skills & Qualifications

• Demonstrated reliability, punctuality, and flexibility in scheduling.
• Positive attitude, strong work ethic, and willingness to learn.
• Cheerful and helpful demeanor with customers and colleagues.
• Comfort with technology, including registers, computers, and tablets.
• Ability to perform physical tasks such as standing, bending, lifting, and walking for extended periods.
• Commitment to maintaining café cleanliness and presentation.
• Interest in advancing to a Senior Barista role with increased responsibilities and growth opportunities.

Benefits

• Part-Time (under 20 hours/week): Employee Discount, Employee Assistance Program (EAP), and Sick Pay.
• Part-Time (20–29.99 hours/week): Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit benefits, and 401(k) with Company Match.
• Full-Time (30+ hours/week): Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit benefits, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.