Barista (Part-Time) - The Ben, Autograph Collection

About the role

As a Barista at The Ben, you'll be one of the first people guests meet each day, crafting premium coffee and specialty beverages while delivering warm, personalized service that sets the tone for their experience. This role is about more than preparing drinks. It's about creating genuine connections, maintaining a welcoming atmosphere, and taking pride in every detail.

Responsibilities

• Prepare a full range of coffee and tea beverages including espresso drinks, pour-overs, cold brews, teas, lattes, and seasonal specialty offerings while maintaining consistency, proper extraction, and precise milk texturing techniques.
• Demonstrate passion for craft and brand storytelling by presenting beverages thoughtfully, explaining flavor profiles, and educating guests on brewing methods and coffee provenance to elevate the café experience.
• Manage efficient single-person service flow by accurately taking orders, processing payments, and balancing drink preparation with attentive guest interaction during periods of steady volume.
• Execute detailed opening and closing procedures including espresso machine calibration, equipment preparation, batch brewing, milk and syrup setup, and end-of-day cleaning and sanitation.
• Maintain equipment performance through routine cleaning, dosing and tamping checks, basic troubleshooting, and timely reporting of maintenance needs.
• Support inventory control and stock rotation by monitoring supplies, restocking products, receiving deliveries, and communicating reorder needs to ensure uninterrupted operations.
• Uphold strict hygiene, safety, and quality standards by following food safety regulations, maintaining a clean service environment, and properly managing allergens and labeling.
• Deliver warm, attentive guest service by anticipating needs, addressing concerns professionally, and fostering repeat business through consistent, personable interactions.
• Meet the physical demands of the role by lifting and restocking items over 25 pounds and maintaining energy and focus throughout busy shifts.

Requirements

• High school education or equivalent experience.
• Experience in a Barista role of 2-3 years.

Qualifications

• Excellent customer service skills.
• Well versed in espresso machine and equipment.

Skills

• Attention to detail.
• Positive attitude.
• Passion for service.

Benefits

Every great café experience begins with a genuine connection and that connection starts with the Barista. More than crafting exceptional coffee and handcrafted beverages, the Barista creates the moments that guests remember. They welcome each person with warmth, anticipate their needs, and transform a daily ritual into something memorable.

Pay

Competitive hourly rate based on experience.

Schedule

Variable schedule to accommodate the needs of the café and guests.