Barista - Library Specialist Blended Role

About the role

Koelbel Library is a well-loved community space where people come to learn, connect, and spend time. Staff help create an environment that feels welcoming, supportive, and engaging.

Responsibilities

• Greet and connect with every patron to create a warm, welcoming atmosphere.
• Take orders, process payments, and manage cash drawers with accuracy and efficiency.
• Prepare and serve beverages and food items according to recipes, presentation, and safety standards.
• Maintain café cleanliness and organization, following health and sanitation guidelines.
• Restock supplies, manage workflow efficiently, and follow opening and closing procedures.
• Welcome visitors, assist with library accounts, and provide advisory and reference support.
• Help patrons with technology questions, including e-resources, devices, and equipment troubleshooting.
• Maintain library collections through shelving, merchandising, and display creation.
• Promote library resources, programs, and events, connecting patrons with opportunities to learn and engage.
• Keep current on library services, technology, and trends to provide informed, proactive assistance.
• Participate in committees, projects, and library-wide initiatives that support community engagement.
• Assist Friends of the Library volunteers and support related cash-handling activities.
• Contribute to displays and promotional efforts that enhance the patron experience.

Qualifications

• One year of customer service experience.
• Intermediate technology skills (Microsoft 365) and the ability to learn new systems.
• Ability to work flexible shifts, including evenings and Saturdays.
• Strong communication, problem-solving, and conflict-resolution skills.
• Ability to travel between facilities as needed.
• Preferred experience in beverage or food preparation.
• Cash register or point-of-sale experience.
• Experience working with children or teens.