Barista Lead

Craft a memorable experience for customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable environment. Help train Baristas, process transactions, follow recipes to prepare coffees and beverages, and uphold food safety policies.

Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, and specialty beverages per brand standards
• Prepare and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge, and other processes and procedures
• Schedule and delegate work assignments to team and coordinate task completion
• Accurately operate a register/POS and handle cash and credit card transactions
• Count, organize, and balance cash drawer; fill out cashier slip and make deposits
• Adhere to cash handling policies and procedures
• Set up and break down coffee bar, stations, or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab-and-go items, service ware, and condiments
• Follow health, safety, and sanitation guidelines for all products

Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Experience as a successful barista required
• Previous cash handling experience required
• Basic math and counting skills required
• Experience in a supervisory or related role preferred
• Ability to work independently with limited supervision
• Must follow required dress code as assigned
• Able to read and communicate in English and follow recipes
• Complete Food Handling Certification as required

Qualifications

This role may have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing. It may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

Hourly rate: $20.00 to $22.00.

Benefits

• Comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources
• Retirement savings plans like 401(k)
• Paid days off such as parental leave and disability coverage

Benefits vary by location and are subject to legal requirements, employee eligibility status, and where the employee lives and/or works.