Barista III

Duties & Responsibilities

• Learns and leads daily store operations to ensure efficient workflow and adequate staffing.
• Trains new baristas to comply with franchise standards.
• Serves as a subject matter expert in beverage preparation, customer service, and operational procedures.
• Maintains product inventory levels, conducts weekly counts, and coordinates storeroom orders.
• Monitors food and beverage quality, ensuring compliance with safety, temperature, and sanitation standards.
• Identifies inventory discrepancies, waste, or shortages and recommends solutions.
• Manages cash handling, ensuring accurate daily deposits and reports.
• Rings up orders, accepts payments, and maintains accountability for financial transactions.
• Greets and serves customers in a friendly, efficient, and professional manner.
• Assists team members in resolving customer concerns or special requests.
• Maintains cleanliness, comfort, and organization across service areas.
• Promotes operational improvements and assists in implementing new policies or initiatives.

Knowledge, Skills And Abilities

• Knowledge of Food Pro and forecasting, service needs, and modifying delivery information.
• Knowledge of labor cost and food cost budgets.
• Basic computer skills.
• Commercial and/or institutional food service equipment knowledge.
• Effective communication skills.
• Ability to multitask.

Physical Requirements

• Able to occasionally transport/move up to 50 lbs.

Minimum Qualifications

• High school diploma or equivalent.
• At least 5 years of relevant experience.
• Availability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.

Preferred Qualifications

• Supervisory experience in a restaurant or retail setting.

Knowledge, Skills And Abilities

• Knowledge of Food Pro and forecasting, service needs, and modifying delivery information.
• Knowledge of labor cost and food cost budgets.
• Basic computer skills.
• Commercial and/or institutional food service equipment knowledge.
• Effective communication skills.
• Ability to multitask.