BARISTA (FULL TIME)

Location: Fidelity - 100 New Millennium Way, Durham, NC 27709

About the role

Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner.

Responsibilities

• Prepares espresso orders for customers and catering using standard measures and recipes.
• Enters orders accurately into POS device; accepts cash and charge payments.
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
• Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by using approved recipes and following prescribed production standards.
• Keeps display equipment clean and free of debris during meal service.
• Cleans equipment and workstation thoroughly before leaving the area for other assignments.
• Greets customers courteously and interacts in a manner to ensure customer satisfaction.
• Relays relevant concerns from customers to supervisors.
• Serves customers quickly and efficiently, and prevents delays in serving lines.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
• Ensures all display foods are merchandised attractively per standards.
• Serves food neatly and attractively per standard.
• Performs other duties as assigned.

Requirements

• Previous barista experience required.

Schedule

Full time, Monday through Friday, 8:00 am to 4:30 pm.

Pay

$18.50 per hour to $20.00 per hour.

Benefits

• Free meals, uniforms and laundering service available at select locations.
• Retirement Plan.
• Associate Shopping Program.
• Health and Wellness Programs.
• Discount Marketplace.
• Identity Theft Protection.
• Pet Insurance.
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer:

• Medical, Dental, Vision.
• Life Insurance/AD.
• Disability Insurance.
• Commuter Benefits.
• Employee Assistance Program.
• Flexible Spending Accounts (FSAs).
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.