Barista

About the role

Ensures service standards are met and surpassed by creating the Starbucks experience for customers by providing prompt service, quality beverages and products, and maintaining the Clean, Safe, and Ready practices.

Responsibilities

• Perform and manage day-to-day activities related to own area (e.g., operating cash register, catering, pantry duties), under less supervision.
• Utilize and update the Food Service department computerized inventory control management system.
• Resolve queries and provide support through prompt response and courteous service.
• Understand/track dietary needs, allergens, and special meal preparations.
• Maintain and follow regulatory standards of cleanliness, sanitation and freedom from hazards and infections; Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
• Stay updated with the latest trends in the food services industry.
• Escalate all customer comments and complaints to the appropriate leaders.
• Complete all assigned training, including seasonal beverages, promotions, and annual competencies.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.
• Maintain regular and predictable attendance.

Requirements

• High School Diploma/GED is required.
• Bachelor's degree in a related field is preferred.
• 2+ years of relevant experience required with a High School diploma.
• No prior experience required with a Bachelor's degree.
• Some direct hospital experience, into food services/ cooking in institutional kitchen/ catering, preferred.
• Some experience in hospitality service environment performing activities related to own area (e.g., Food preparation, Coffee/Beverage preparation), preferred.
• Good understanding of safety and sanitary requirements of a food service operation, preferred.

Qualifications

• Questions, clarifies, and provides explanations as needed.
• Checks documents and reports for clarity and accuracy.
• Sets and provides information within and outside team in a timely manner.
• Addresses problems in a structured, logical approach.
• Asks for guidance and tries out new ideas when changes in approach are required.
• Adapts quickly and positively; learns from mistakes.
• Exhibits basic grasp of food services processes, health guidelines and regulations.
• Cares around multiple tasks and priorities well within own work.
• Is able to cope with unexpected changes in routine and delivers planned outcomes on time.
• Escalates issues/problems and seeks support in a timely manner.
• Solves routine customer problems effectively and seeks guidance, as needed for quick resolution of more complex issues.

Skills

• None specified.

Benefits

• None specified.

Pay

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Barista.

Schedule

Monday - Friday 6:45 am - 3:15 pm