Barista
About the role
The barista role is a team-oriented role for individuals who are familiar with basic customer service principles and have a firm understanding of all basic food and beverage safety principles. A barista should have the ability to identify and utilize food service equipment including but not limited to, manual espresso machines, drip coffee brewers, coffee bean grinders, frozen yogurt machines, and serving utensils. Daily tasks will be focused on supporting customer orders, inquiries, and deliveries, upkeep of food service spaces. The barista position supports the mission of xAI by providing quality customer service, a welcoming atmosphere, and accurate order fulfillment to help ensure our services boost morale and productivity across the company.
Responsibilities
- Set up, work, and maintain a clean and safe work station
- Complete daily prep tasks
- Help the team meet time and quality standards set by supervisor
- Clean and maintain departmental tools and equipment, i.e. drip coffee stations
- Provide good customer service
- Inventory/order supplies as needed
BASIC QUALIFICATIONS
- A high school diploma or equivalency certificate
- Two or more years of customer service experience in a food service environment that includes coffee and beverage services
- Availability for 1st shift: Monday to Friday from 8AM to 6:30PM
- Ability to carry large heavy items, such as dishes in tubs or trays unassisted (up to 25 lbs.)
- Ability to stand for long periods of time – up to 8 hours a day
- Ability to work all shifts and available for overtime and weekends, as needed
- Ability to perform frequent bending, stooping, and lifting of objects
PREFERRED SKILLS AND EXPERIENCE
- Three or more years of customer service related experience in a food service environment that includes coffee and beverage services
- A sound understanding of food safety and sanitation practices
- Possession of or willingness to obtain CA food handler card
- Manual espresso machine experience
- Experience in a corporate environment
- Basic computer skills (Microsoft Office, Excel, and Outlook primarily)
- Strong communication skills, both written and verbal
- Willingness to learn and take guidance from others
COMPENSATION AND BENEFITS
- Level 1: $26 USD hourly
- Level 2: $28 USD hourly
ITAR REQUIREMENTS
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.