Jobs · Management · Kentucky

Barista

Quest Food Management Services · Louisville, KY · 1 wk ago
ManagementFull-time

About the role

The Barista provides exceptional customer service while preparing and serving high-quality coffee, espresso beverages, teas, and light refreshments for employees, guests, and visitors within a corporate office environment. This role maintains a clean, welcoming café atmosphere and ensures efficient service during peak business hours.

Responsibilities

  • Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to established recipes and quality standards.
  • Greet customers in a friendly, professional manner and provide excellent customer service.
  • Operate point-of-sale (POS) systems and accurately process transactions.
  • Maintain cleanliness and organization of the café, including counters, equipment, seating areas, and storage spaces.
  • Stock and replenish food, beverage, and supply inventory throughout the day.
  • Follow food safety, sanitation, and health regulations at all times.
  • Monitor product quality and freshness, ensuring beverages and food items meet company standards.
  • Assist with receiving deliveries and organizing inventory.
  • Communicate customer feedback and operational needs to management.
  • Support catering requests, meetings, and special events as needed.
  • Collaborate with team members to maintain efficient café operations and a positive customer experience.

Requirements

  • High school diploma or equivalent preferred.
  • Previous barista, café, food service, or customer service experience preferred.
  • Ability to operate espresso machines, coffee brewers, and related equipment.
  • Strong interpersonal and communication skills.
  • Basic math and cash-handling skills.
  • Ability to work independently and as part of a team.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 pounds.
  • Frequent reaching, bending, and repetitive hand movements.
  • Ability to work in a fast-paced environment while maintaining attention to detail.

Skills

  • Customer-focused with a professional demeanor.
  • Strong organizational and time-management skills.
  • Attention to quality, cleanliness, and presentation.
  • Ability to multitask and prioritize responsibilities.
  • Commitment to creating a welcoming experience for office employees and guests.

Work Environment

  • Corporate office building café or coffee bar.
  • Primarily Monday through Friday business-hour operations.
  • Interaction with employees, executives, clients, and visitors in a professional workplace setting.

Benefits

  • Career growth with potential for future promotional pathways.
  • Work-life balance: no nights, no weekends, no holidays.
  • Free meals daily.
  • Annual Shoe Credit through Shoes for Crews.
  • Company Paid Holidays.
  • 2 raises per school year (based off performance reviews).
  • $1,000.00 to $500.00 Employee Referral Bonus (no limit to number of employee referrals).
  • Pay Out Unused Sick Time (at the end of every school year).
  • Pre-Tax Commuter Benefit.
  • 401k with Matching.
  • Employee Assistance Program.
  • Wisely Pay Card – Get paid up to 2 days ahead of time.
  • Discount on Event Spaces and Catering.
  • Full Time Only Benefits: Medical, Dental, Vision, and Additional Voluntary Benefits.

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