Barista

About Us

Working at the Courtyard by Marriott Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment.

Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, reflecting the dedication and excellence of our staff. Your role here places you at the center of the action, assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston’s top attractions like NRG Park and the Museum District.

Why This Role?

• Exciting Atmosphere – Work in a fast-paced, event-driven environment, serving guests at conferences, weddings, and special events.
• Competitive Pay & Benefits – Earn competitive wages, tips, and potential benefits, including hotel discounts and health insurance.
• Professional Growth – Gain valuable experience in bartending, customer service, and hospitality, with opportunities for career advancement.
• Team-Oriented Culture – Work alongside a supportive and professional team in a well-respected global hotel brand.
• Prestigious Brand – Be part of Marriott, known for its commitment to quality service and guest satisfaction.

Benefits

• Exclusive Discounts: Hotel, food, and beverage savings for personal travel.
• Professional Growth: Access to online training courses.
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more.

Responsibilities

• Prepare and serve high-quality coffee, espresso-based drinks, teas, and other beverages according to recipes and guest preferences.
• Greet guests warmly, take orders accurately, and provide recommendations on menu items.
• Operate and maintain coffee machines, grinders, and other equipment, ensuring cleanliness and functionality.
• Handle cash, credit card transactions, and point-of-sale (POS) systems efficiently.
• Maintain a clean and sanitary work area, including counters, equipment, and seating areas, in compliance with health and safety standards.
• Restock supplies, such as coffee beans, milk, syrups, and pastries, and assist with inventory tracking.
• Collaborate with team members to ensure smooth operations during busy periods.
• Upsell additional items, such as pastries or specialty drinks, to enhance guest experience and meet sales goals.
• Handle guest inquiries, complaints, or special requests with professionalism and courtesy.
• Adhere to hotel policies, brand standards, and food safety regulations.

Requirements

• High school diploma or equivalent.
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.
• Ability to work weekends and holidays.

About the Employer

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

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