Baremetal Infrastructure Engineer
About the role
Nominal's self-hosted and on-prem deployments are becoming increasingly critical to our customers' success. As adoption grows, we're balancing customer implementations, reliability improvements, FedRAMP readiness, and infrastructure modernization, all while supporting deployments in highly constrained environments. We're looking for someone who can become our in-house expert on Linux systems, bare metal infrastructure, and deployment reliability. You'll help customers deploy and operate Nominal in their own environments while also driving the internal improvements that make those deployments more repeatable, observable, and scalable. This role sits at the intersection of DevOps, Site Reliability Engineering, and customer-facing infrastructure.
What You'll Do
- Serve as a technical expert for customer-hosted and air-gapped deployments
- Travel onsite to support critical customer implementations when additional technical expertise is required
- Debug Linux, networking, Kubernetes, and infrastructure issues in production environments
- Partner directly with customer IT, infrastructure, and security teams to gather requirements and ensure successful deployments
- Build and improve deployment tooling, automation, and operational processes
- Improve reliability, observability, and maintainability across our self-hosted infrastructure
- Develop deployment documentation, runbooks, and troubleshooting guides
- Help shape Nominal's long-term strategy for self-hosted and regulated deployments