Barback

About the role

Puttshack USA is an upscale, tech-infused mini golf experience headquartered in Chicago, IL. More than just indoor mini golf, Puttshack combines ground-breaking technology with world-class food, a full bar, and a cool environment to create a fun, elevated guest experience. The Barback position is crucial to supporting bartenders by ensuring everything needed to serve guests efficiently is available. Barbacks also maintain cleanliness, sanitation, stock levels, and visual appeal across dining rooms, bars, and service areas.

Responsibilities

• Bring your 'A' game each and every day
• Maintain a pace sufficient to keep up with varying levels of guest visits
• Clean and stock glassware and other items such as napkins, straws, etc. around the bar area
• Assist bartenders with refilling bottles, prepping garnishes, etc.
• Clean spills and/or broken glasses and keep areas tidy, complying with all safety and sanitation guidelines and procedures
• Take direction and be a team player
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
• Other projects or duties as assigned, including but not limited to side work, opening, and closing duties

Requirements

• Must be 18+ years of age to apply
• Prior experience in hospitality or a related field
• General knowledge of liquor, beer, wine, and various spirits
• Excellent time management and organizational skills
• Must obtain any certifications required per local or state guidelines
• Safely and effectively communicate to perform and follow job requirements
• Flexibility to work varied shifts, including evenings, weekends, and holidays
• Ability to multitask calmly and effectively in a busy environment

Physical Requirements

• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
• Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds
• Work in confined, crowded spaces with high noise levels and varying temperature levels

Benefits

Eligible full-time associates receive:

• Competitive pay
• Health/dental/vision coverage
• 401(k) matching
• Life insurance
• PTO
• Associate discounts – FREE mini golf and 50% off meals

Benefits eligibility and offerings may vary by location or position. Some benefits are available to part-time or variable-time associates, while others become available after completing initial employment periods. Please consult with the hiring team for details.

Pay

This role is paid a base wage plus tips. The advertised pay is based on an estimated typical range and may vary by schedule, availability, and other factors. Total hourly wage is not guaranteed.

Schedule

Our venues are open 7 days a week, typically from 11am–1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue have variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.