Barback

Essential Functions

• Actively build & retain guest relations & acts as a mentor to other associates to provide superior guest service.
• Strong preparation skills – including but not limited to stocking items needed for service, changing out products while adhering to state health department regulations & standards, preparing base plates & assisting expo with final touches to the plates, like wipes & garnishes.
• Makes a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
• Reports any potential safety hazards to management immediately.
• Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties.
• Maintain detailed knowledge of menu items & allergens.
• Excellent communication skills and relationship building with the bar staff & culinary team, keeping lines of communication clear & open.
• Able to prioritize multiple tasks & maintain collective & genuine in high volume situations.
• Adheres to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions.
• Responsible for general & accurate resort knowledge & the surrounding area.

Qualifications

• Knowledge of POS – point of sales - & usage.
• Knowledge of industry trends, liquor, beer, wine & food menus, including but not limited to allergens.
• Ability to secure & protect assets of the company, including but not limited to liquor, beer & wine.
• Knowledge of knife safety & usage.
• Participation in cocktail R&D for seasonal menu changes, including creating cocktails & costing alongside leadership.
• Ability to create a genuine experience for dining & beverage service, following all SOPs & SOS, resort standards & guest expectations.

Skills

• Friendly and outgoing personality.
• Excellent communication skills.
• Ability to stand for an extended period of time.
• Must be at least 18 years of age.
• Must be able to lift up to 25lbs.
• Must be able to speak the English language fluently.
• Able to perform basic mathematical functions.
• Able to handle high-pressure situations.
• Previous bartending experience.
• Ability to work a variety of shifts – including holidays, weekends, evenings, etc.
• Strong organizational skills & ability to prioritize tasks.
• Ability to interface professionally with business contacts and customers.
• Strong understanding of hospitality industry helpful.

About Nemacolin

Namacolin is a private, family-owned, and woman-owned luxury resort in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program.
• Medical, dental, and vision coverage for eligible associates.
• Paid time off and holiday compensation.
• Discounted associate meals and uniform services.
• Savings across resort dining, retail, spa, and activities.
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.