Bar Manager - The Outsider Bar

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton, rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

About the Role

Provide guests with quality customer service by demonstrating excellent food (if applicable) and beverage knowledge. Serve guests during their visit, and assist in the preparation of beverage service, all while providing outstanding service to our guests along the way. Act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return!

• Include some of your responsibilities:
• Greet and welcome all guests, and manage the day-to-day activities of one or more bar/lounge outlets.
• Coordinate seasonally appropriate cocktail changes to build a diverse cocktail list that is consistent with the bar/restaurant concept and standards of quality.
• Maintain complete knowledge of: all liquor brands, beers, wine, non-alcoholic selections, all menu items, preparation time, ingredients, sauces, and portion sizes.
• Make sure that all employees are accurately cashed out, there are no open checks, and all cash is balanced and accounted for.
• Responsible for inventory management, cost control, vendor relations, procurement of allocated spirits, and curating the cocktail list as well as non-alcoholic beverage list.
• Provide training, support and mentoring to staff.
• Establish a safe and positive work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Address complaints from staff and resolve fairly, involving People + Culture Department when necessary.
• Schedule employees appropriately based on budgeted labor costs and business levels.
• Ensure the schedule is displayed/published promptly every week.
• Carry out supervisory responsibilities in accordance with Kimpton's policies and applicable laws, and conduct quarterly Kimpton Check-Ins with all direct reports.

Qualifications

High School Diploma/GED and 2+ years of hotel/restaurant or related management experience.

Advanced knowledge of wine, spirits, and mixology. Food Handler and Alcohol Awareness Certification(s) if applicable.

Beverage expert, responsible for encouraging and developing an exciting, positive, results-based environment!

Experience in implementing new beverage concepts, beverage costing, and budgeting.

Experience using software such as Microsoft Word, Excel, POS systems, etc.

Flexible schedule, able to work weekends, nights, and holidays when needed.

Benefits

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders.