Bar Manager & Floor Manager

About the Role

Arlo Hotels, an independent lifestyle hotel, is seeking a dynamic Bar Manager. This role oversees all aspects of bar operations, ensuring every guest enjoys an outstanding experience. The Bar Manager will manage the bar team, maintain high standards of beverage quality and service, drive profitability, and foster a strong team culture. Strong leadership skills, attention to detail, and a passion for hospitality are essential.

Responsibilities

• Operational Management: Oversee daily bar operations, including front-of-house activities and guest experience. Ensure the bar meets quality, service, beverage, and cleanliness standards. Manage beverage inventory, ordering, and cost control to meet budgetary goals. Handle payroll, including timekeeping review, labor management, and scheduling based on business needs. Create and manage team schedules to ensure proper staffing and operational coverage.
• Staff Leadership: Recruit, train, and develop staff, including bartenders, servers, runners, hosts, and all front-of-house positions. Coordinate onboarding plans for new hires and ensure completion of required steps. Own the new hire training experience, providing resources and ongoing support. Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team. Foster a positive work environment that encourages team cohesion, accountability, and professional growth. Conduct performance evaluations and address staff concerns promptly.
• Customer Service: Ensure high standards of customer service, addressing guest concerns and feedback professionally. Lead by example to create memorable guest experiences and foster a culture of hospitality. Implement strategies to enhance guest experience and encourage repeat business.
• Financial Management: Work with the Director of F&B to manage the bar’s budget, including forecasting and controlling expenses. Monitor financial performance, including sales, labor costs, beverage costs, and profitability. Analyze sales reports and implement strategies to drive revenue growth.
• Marketing and Promotion: Collaborate with the marketing team to develop and execute promotional activities, programming, and events. Build and maintain relationships with local businesses and community organizations to promote the bar and restaurant.
• Compliance and Safety: Ensure compliance with health and safety regulations, food safety standards, beverage service requirements, and company policies. Conduct regular inspections and audits to ensure the bar operates within legal and company guidelines. Ensure team members are properly trained and follow all company policies and procedures.

Pay

$75,000 - $85,000 annually