Banquets Server

Responsibilities

• Read and follow the BEO
• Set up private events based upon the instructions of the Banquet Manager/Captain
• Follow all banquet standards in maintaining our high level of guest service
• Breakdown of all areas and proper storage of all banquet equipment
• Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization
• Work as a team with all other servers and staff
• Work within the Hard Rock Café Mission and Values
• Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations
• Any other and all duties assigned by the Banquet Manager/Captain

Requirements

• Must be at least 19 years old
• Able to lift up to 25-pounds
• Standing or walking on the floor for up to 8+ hours
• Maintain a well-groomed appearance (“having a plan”)
• Follow all uniform guidelines
• PRACTICE all safety & sanitation standards
• RECYCLING products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• DISPLAYING a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude
• Maintaining HRC’s 5 core Values and Mission Statement