BANQUETS PREP WORKER - CB & VR - X-BOARD - VARIED SHIFT

Starting rate: $12.00/hour plus tips. Minimum age: 21. Required certifications: Southern Nevada Health District Food Handler Card and Alcohol Awareness Card.

Job Summary

Responsible for providing excellent banquet dining service to all guests.

Qualifications

• Minimum 2 years of banquet or food service experience required.
• Must be capable of carrying 8 to 10 meals on a tray (up to 50 pounds).
• Ability to understand and follow directions from the Manager.
• Good interpersonal skills and ability to work in a team environment and interact with customers.
• Adherence to all departmental and company policies and procedures.

Essential Job Functions

• Perform all guest contact activities in a cordial, efficient, and professional manner.
• Ensure food and beverage is served while maintaining consistent presentation and proper temperature.
• Assist in food, beverage, equipment, meeting supplies, china, glass, and silverware setup.
• Ensure proper handling and storing of all equipment.
• Enforce all sanitation procedures including safety guidelines and OSHA requirements.
• Immediately communicate special requests, guest problems, or concerns to the Banquet Captain, Banquet Manager, or Executive Chef.
• Follow all designated opening and closing procedures to ensure areas are secure.
• Other job-related duties as assigned and instructed by management.

Customer Service Expectations

• Provide outstanding world-class coordination and servicing of convention, meeting, and group business to position the CasaBlanca and Virgin River Hotels as the preferred provider of convention and group meetings in the Southern Nevada area.
• Ensure all activities are performed to planned specifications of the client.
• Achieve an outstanding level of guest satisfaction and deliver consistent repeat business.

Physical Demands

• Long periods of standing.
• Walking over rough, uneven, or rocky surfaces.
• Recurring bending, crouching, stooping, stretching, reaching, or similar activities.
• Recurring lifting of heavy objects up to 70 pounds.
• Above-average agility and dexterity required.

Work Environment

The work involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, carts, or machines, or with contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear such as masks, gowns, coats, boots, goggles, gloves, or shields. The work environment involves exposure to secondhand smoke in a casino. This is a 24-hour/7-day-a-week work environment with varying shifts including weekends and holidays.