Banquet Supervisor
About the role
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
The Banquet Supervisor is responsible for overseeing all aspects of banquet operations, ensuring smooth execution of events and exceptional member and guest experience. This role involves managing the setup, service, and breakdown of banquet functions while maintaining Invited service standards. The Banquet Supervisor will work closely with the banquet team, ensuring proper staffing, coordination, and compliance with safety and service guidelines, while directly interacting with members, guests, and team members to deliver a seamless and high-quality event experience.
Responsibilities
- Recruit, develop, and performance manage banquet service personnel according to club procedures.
- Implement and facilitate training programs, including service training, to maintain well‑trained staff in‑line with Invited service standards, driving service excellence, member satisfaction, and retention.
- Communicate with the Event Sales Director during event preparation to ensure proper staffing and seamless execution of private functions.
- Review banquet event orders (BEO’s) and daily logs to understand function details, ensuring room