Banquet Staff

Job Overview

Banquet Staff is responsible for providing high-quality food and beverage service during banquet events, including breakfast, lunch, and dinner functions. This role supports the full event lifecycle by assisting with setup, delivering attentive service, and completing post‑event breakdown. The Banquet Server ensures guests receive prompt, courteous service while maintaining event standards and presentation. Work is performed both indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success requires strong attention to detail, adaptability, and a commitment to exceptional guest service.

Responsibilities

• Event Setup & Preparation: Set up banquet rooms and function spaces according to event orders and service standards; drape tables, set silverware, fold napkins, and arrange centerpieces; prepare service stations and ensure readiness for meal service; assist in preparing beverages and service materials prior to events.
• Food & Beverage Service: Pick up food from the kitchen or back hall and transport safely to the event space; serve food and beverages using the appropriate service style (plated, buffet, or passed service); carry trays and deliver items efficiently while maintaining presentation standards; adapt service style for continental breakfast, lunch, or formal dinner.
• Guest Service & Experience: Provide friendly, attentive, and professional service throughout events; maintain awareness of guest needs and respond promptly to requests; ensure tables are properly maintained, cleared, and reset during service; maintain energy, focus, and professionalism throughout events of varying duration.
• Event Breakdown & Cleanup: Clear tables, remove dirty linens, and collect centerpieces after events; break down banquet rooms and restore spaces to original condition; clean and organize back halls and storage areas; assist with vacuuming and maintaining cleanliness of event spaces.
• Team Support & Communication: Communicate effectively with the banquet captain, team members, and kitchen staff; maintain open communication regarding service needs and event progress; support team members to ensure smooth and efficient event execution; attend pre‑shift meetings and follow event instructions carefully.
• Safety, Cleanliness & Compliance: Follow all safety, sanitation, and company policies; maintain clean and organized work areas throughout events; properly handle equipment, dishware, and cleaning materials; ensure compliance with operational and service standards.

Requirements

• Education: High school diploma or equivalent required.
• Experience: Minimum 2 years of food and beverage experience required; banquet or event service experience preferred.
• Skills and Abilities: Excellent customer service and interpersonal skills; pleasant, professional, and team‑oriented demeanor; ability to work efficiently in a fast‑paced environment; strong attention to detail in service and presentation; ability to carry trays and perform physically demanding tasks; ability to adapt to different service styles and event types; strong organizational and multitasking skills; effective communication with team members and management; strong reliability and work ethic.
• Certifications: None required (food safety certification preferred).
• Travel: No travel required.
• Physical Requirements: Constant standing; frequent walking, pushing/pulling, and manual dexterity; occasional sitting, bending, and balancing; frequent lifting/carrying up to 50 lb; ability to work continuously during event service periods; ability to navigate indoor and outdoor event spaces, including uneven surfaces.

This job description outlines the general nature and level of work performed and is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. Artificial intelligence tools may be used to assist in evaluating applications, but all final hiring decisions are made by the recruitment team.