Banquet Setup Person

About the role

Join a dynamic company in the hospitality and service industry where people help drive the success of the business. Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs offering first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more.

Responsibilities

• Set up tables, chairs, and table settings according to banquet event orders and floor plans.
• Ensure all equipment is properly arranged and functional, including laying down interlocking dance floors per specifications.
• Tear down and clear tables and chairs following events.
• Maintain cleanliness and organization in all banquet rooms and storage areas; address any major housekeeping or maintenance issues with the F&B Director or Housekeeping and Maintenance departments.
• Support food running and bussing responsibilities as needed during events.
• Assist service and banquet staff to ensure smooth event operations and high-quality service.
• Work closely with fellow employees, members, and guests to uphold the 3-steps of service: warm welcomes, magic moments, and fond farewells.
• Engage with members and guests in a professional manner, addressing changes and last-minute requests promptly.
• Notify management of any complaints and practice effective service recovery to resolve issues swiftly.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.
• Assist others as needed and take on additional tasks as assigned by management due to the dynamic nature of the club.

Qualifications

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Completion of Invited’s F&B Service Training program (preferred).
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Tools & Equipment

• Tables
• Chairs
• Dance Floor Risers
• Linens
• Glassware
• Silverware

Schedule

Attendance requirements for this position are outlined on the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays.

Benefits

Full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)

For full details, visit www.invitedbenefits.com.