Banquet Setup, Hilton Frontenac, Saint Louis, MO

About the role

Hotel Equities, a leading hotel development and hospitality management company, seeks a Banquet Setup Specialist for the Hilton Frontenac in Saint Louis, MO. The position involves setting-up and breaking down functions in a safe, accident-free manner.

Responsibilities

• Provide warm, knowledgeable service and helpful guidance to guests.
• Ensure uniforms are clean and wrinkle-free, with appropriate undergarments and black non-slip shoes.
• Adhere to grooming and appearance standards.
• Read and understand BEOs and know all necessary equipment for set-up.
• Set tables correctly and uniformly with proper equipment.
• Prepare and maintain buffets with food presentation and table prep.
• Keep buffet stations neat and clean while serving guests.
• Assist Banquet Captain with setup and breakdown of buffet or special food service tables and equipment.
• Greet and serve guests according to policies and procedures.
• Complete assigned paperwork and perform side work during and after events.
• Organize and stock products during downtime and prepare for next day’s events.
• Return equipment to proper areas, wipe down and keep banquet areas neat and clean.
• Dispose of leftover food properly and label, date, and store saved food items.
• Ensure banquet areas are ready for the next day’s business.

Qualifications and Requirements

• High School diploma or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
• Thorough knowledge of catering and food professions.
• Supervision/management skills.
• Oral and written communication skills.
• Moderate hearing to hear equipment timers and communicate with others.
• Excellent vision to ensure product preparation is appropriate.
• Moderate speech communication skills for interaction with staff.
• Moderate comprehension and literacy to read and understand BEOs.
• Ability to lift, push, pull, carry, bend, stand, and travel as needed.
• Passionate about people and service.
• Strong communication skills for interactions with guests and employees.
• Basic math skills for handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities.
• The ability to work flexible schedules including nights, weekends, and holidays.

Benefits

• Wage: $15.50/hr
• Team-driven and values-based culture
• Medical, dental, and vision coverage
• Vacation and holiday pay
• Same-day pay available
• Employee Assistance Program
• Career growth opportunities and manager training programs
• Reduced room rates throughout the portfolio
• Third-party perks (movie tickets, attractions, etc.)
• 401(k)
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program