Banquet Set Up On Call

About the role

The Banquet Houseman works directly with the Food & Beverage and Marketing departments to facilitate group events and banquets at the Hard Rock Hotel & Casino Sioux City.

Responsibilities

• Upholds the company and departmental service standards while ensuring the coaching/accountability measures are enforced.
• Ensures the safety and security of Team Members and Guests.
• Completes room set up, following the floor plan as well as banquet event order.
• Executes table setting, buffet setups, displays, and bars following the banquet event order.
• Closes down and cleans up banquet spaces.
• Contacts F&B and Marketing teams in advance to confirm all details related to the event and assists the team in facilitating plans and fully responding to day-of requests.
• Safeguards courteous, professional, sincere, and responsive communications with all Guests (internal and external).

Requirements

• Maintains interpersonal working relationships among all personnel.
• Detail-oriented with a positive attitude and energy.
• Able to work in a fast-paced environment and multi-task.
• Extensive walking is typically required.
• Performing physical work required to set up events.
• Available to work when needed, including weekends, holidays, and nights.

Qualifications

• A high school diploma or equivalent is preferred.
• Previous experience working in hospitality, entertainment, sports, or a similar environment is required.
• Prior experience with audio visual equipment setup and operation is a plus.

Skills

• Detail-oriented.
• Positive attitude and energy.
• Ability to work in a fast-paced environment and multi-task.
• Physical stamina for setting up events.
• Flexibility to work weekends, holidays, and nights.

Benefits

Complimentary health insurance, retirement savings plan, paid time off, and more.

Pay

Competitive hourly rate based on experience and qualifications.

Schedule

Variable schedule to accommodate event needs, including weekends, holidays, and nights.