Banquet Set Up

About the role

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Growth path: Banquet Server – Banquet Captain – Banquet Manager.

Responsibilities

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or, if necessary, seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Work Environment

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

Values

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It