Banquet Servers

Hotel Name: Millennium Hotel Maxwell House Nashville
Location: Onsite - Nashville, TN

About the Role

At The Maxwell Nashville, hospitality is vibrant, energetic, and rooted in local character. Located near downtown Nashville, the hotel offers a design-forward stay with convenient access to the city's music, entertainment, and cultural attractions. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: Passion for Hospitality Entrepreneurial Spirit Innovation Progressive & Solutions-Oriented. These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

As a Banquet server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Responsibilities

• You are the face of the hotel—creating first impressions and memorable guest moments.
• Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.
• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest
• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Skills

• Set up banquet rooms according to event orders and specifications, including tables, chairs, linens, place settings, and décor
• Welcome guests in a professional and courteous manner
• Serve food and beverages following established service standards
• Maintain a thorough knowledge of menu items, ingredients, and beverage offerings
• Monitor guest needs and respond promptly to requests
• Clear tables and maintain cleanliness throughout the event
• Assist with replenishing food stations, buffets, and beverage stations as needed
• Collaborate with banquet captains, culinary team members, and fellow servers to ensure seamless event execution
• Breakdown and clean event spaces following functions
• Follow all food safety, sanitation, and alcohol service regulations
• Maintain a positive, professional appearance and demeanor at all times
• Assist with moving and storing banquet equipment and supplies

Qualifications

• High School Diploma or GED
• Food Handler Certification and Alcohol Service Certification, as required by local regulations

Benefits

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.