Banquet Servers

About the Role

On Call Banquet Servers provides courteous and rapid service to guests by performing the following duties. Additional duties may be assigned as required.

Responsibilities

• Available and able to serve and/or bartend events
• Accept personal responsibility for decisions and actions
• Spontaneously recognize and celebrate team success
• Be proactive in exceeding guest satisfaction
• Oversee and assist in all Food & Beverage functions (i.e. corporate parties, weddings) with department managers
• Ensure that superior standards of food service are at all times meeting the requirements of our guests
• Maintain effective communication between all team members in regards to Food & Beverage issues and concerns
• Communicating the core values and mission of HOAMCO is vital to the achievement of company goals

Requirements

• Able to work well under pressure and balance multiple priorities and assignments
• Must be change adaptive, flexible, and empathetic
• Must be highly customer oriented and responsive with a high need for closure
• Demonstrated initiative – ability to think, work, and make independent decisions based on sound judgment
• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
• Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines
• Must be willing to "roll-up" sleeves and dig in with staff to drive processes that support the business
• Must be comfortable working in a fast-paced environment where continuous improvement is expected
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must
• Ability to solve practical problems and deal with a variety of customer needs
• Food Handlers Card and Completion of Alcohol Training Program

Qualifications

• Consistently projecting a positive image of the company
• Prioritizing tasks effectively in a fast-paced environment, handling interruptions seamlessly
• Being strong team players, ready to assist others as needed
• Demonstrating highly effective interpersonal skills and collaborating well with colleagues
• Providing exceptional customer service
• Maintaining an enthusiastic, professional, and positive demeanor
• Upholding integrity and credibility

Benefits

• Support Programs – Employee Assistance Program (EAP) and Calm Health
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions

Pay

Competitive pay, depending on experience

Schedule

Part-time, flexible schedule