Banquet Server - Seattle Convention Center

About the role

The Banquet Server is responsible for setting and serving food and beverage in the designated banquet area in accordance with the assigned Banquet Event Order (BEO). The Server should provide general customer service within the banquet area as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction.

Responsibilities

• Set tables in banquet room as assigned
• Serves food and beverage to guests according to guests orders and/or banquet menu
• Maintains knowledge of menu items and all other offerings
• Maintains appearance and cleanliness of food service areas during event
• Replenishes food and beverage product
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
• Provides excellent customer service, anticipating guests’ needs
• Breaks down and cleans/sanitizes food service areas, workstations, and equipment
• Maintains a positive demeanor towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Other duties and tasks as assigned by manager

Requirements

• Previous experience as a server or in food service role preferred
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Demonstrates knowledge of basic banquet set-ups, policies and procedures
• Working knowledge of food safety principles and procedures
• Must be able to obtain and present Washington State Food Worker Card and Washington Alcohol Server Card (MAST)
• Must be available to work flexible hours including evenings, weekends, and holidays
• Requires constant standing and walking
• Requires frequent lifting of up to 25 lbs.
• Requires occasional lifting of up to 50 lbs.

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Pay

The Hourly rate for this position is $17.13.