Banquet Server (Part-Time) - Holiday Inn Express Elk Grove
WS Management Inc. · Elk Grove, CA · 3 mo ago
ManufacturingPart-time
Key Responsibilities
- Complete room set up.
- Maintain all guest tables, buffet tables, and equipment.
- Ensure all requests and needs are met, referencing BEOs.
- Provide guests with excellent customer service, and accommodate any needs for reasonable special requests.
- Bus and set tables, including condiments as needed.
- Prepare the room for events (set table cloths, dishes, silverware as needed).
- Serve guests food and drinks during events as required.
- Answer questions related to the buffet or menu.
- Other duties may be assigned by the supervisor.
Qualifications
- One year restaurant or banquet experience a plus.
- Must have good knowledge of food and beverage etiquette, customer relations, and service standards.
- Well organized and detail-oriented.
- Able to analyze customer needs and assist in resolving any and all customer challenges.
- Able to work under pressure and deal with stressful situations during busy periods.
- Passion for creating ridiculously personable experiences.
- Food Handler Certificate.
Additional Details
- Due to the nature of the hospitality industry, employees must have flexible availability and be able to work days, nights, weekends, and holidays.