Banquet Server
Ross Resorts: Pine Needles | Mid Pines | Southern Pines Golf Club · Waynesville, NC · 1 mo ago
ManagementFull-time
Established in 1988 as a family-owned business, Raines has grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. We maintain a family-oriented culture that believes in building relationships with our associates, partners, and communities.
About the role
The Banquet Server is responsible for the setup and serving of food and beverages to guests at all banquet functions according to hotel standards.
Responsibilities
- Greet guests in a friendly, courteous, and attentive manner
- Listen and respond to guest’s needs
- Read and understand a banquet event order
- Be familiar with the menu and assigned function
- Set up banquet space in accordance with banquet event order
- Maintain a clean working area
- Serve guests according to hotel’s standards
- Clean up banquet space after the completion of event or function
- Ensure all banquet items are stored and put away properly and clean
- Return to the table throughout the guest’s visit to ask if they are satisfied, check for refills, and clear items as needed
- Assist bartenders or other servers as needed
- Perform side duties such as cleaning, rolling silverware, setting tables, and sweeping
- Comply with all health and safety regulations
Requirements
- Previous experience as a server, busser, runner, or host(ess)
- Understanding of banquet terminology and/or setup
- Certifications as required by Federal, State, or Local agencies (e.g., ServSafe, TIPS Certification)
- Minimum high school diploma, GED, or equivalent
Benefits
- Comprehensive Medical/Dental/Vision benefits
- 401K retirement plan
- Generous PTO program
- Opportunities for career advancement within the company