Banquet Server

We are located approximately 20 miles north of Boston with free parking and accessible by commuter rail on the Newburyport/Rockport line. The Wylie Inn and Conference Center is situated on a picturesque stretch of the Atlantic Coast on Boston’s North Shore, offering well-appointed accommodations, an on-site café restaurant and bar, a state-of-the-art IACC-certified conference center, and an elegant social event venue. The lush 10-acre campus is minutes from historic downtown Salem, scenic Cape Ann, shopping, museums, and more.

About Endicott College

Endicott College is a vibrant community located on Boston’s North Shore, known for combining academic excellence with hands-on learning. We foster a supportive environment for both students and employees, where contributions matter and collaboration, creativity, and professional growth are valued.

Responsibilities

• Set up banquet rooms as instructed by the Banquet Captain, including linen, service ware, and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve food and/or beverages in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course or meal.
• Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings.
• Show a spirit of collaboration and community involvement, including volunteering when possible.
• Perform other duties as assigned.

Qualifications and Skills

• Minimum 18 years old.
• Ability to work in a standing position for long periods of time.
• Ability to lift up to 25 pounds and maneuver trays of food and drink.
• Ability to work well under pressure in a high-volume event environment.
• Positive attitude.

Core Competencies

• Reliability: Able to get the job done, available, and engaged with the job and the Endicott community.
• Organization: Organizes time and resources efficiently to complete work on time.
• Communication Skills: Clear, effective, and efficient communication, both orally and in writing.
• Adaptability: Willingness to adopt new ideas and do things differently.
• Follow Through: Takes ownership of projects and sees them through to fruition.
• Customer Service: Anticipates needs and responds to queries in a timely, competent, and approachable manner.
• Initiative/Personal Leadership: Identifies opportunities for improvement and actively contributes to solutions.
• Team Player: Willingness to collaborate and share information, knowledge, and experience with team members.

Pay

The hourly pay range for this position is $18.00–$20.00 per hour. Endicott College considers factors such as job responsibilities, relevant experience, skills, internal equity, and external market data when determining pay.

Reports to the Food Director with direct supervision. No supervisory responsibilities.