Banquet Server

Overview

The AC Hotel Portland Downtown is seeking a Part-Time Banquet Server. Pay Range: $14.00-$16.00/hour + tips.

Key Duties & Responsibilities

• Reviews and understands the Banquet Event Order (BEO); completes setup according to the BEO.
• Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using clean, pressed linen (without rips, stains or tears); clean unspotted silverware; clean china with no chips or cracks; clean, unspotted glassware.
• Properly clean and fill table complements (salt and pepper, sugar, breadbaskets, etc.).
• Learns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
• Is standing in assigned station at least 15 minutes prior to function start time.
• Acknowledges and responds to all guests’ requests, advising supervisor if necessary.
• Keeps station neat and clean during service. Continuously patrols assigned station, refilling all drinks, removing service items and condiments per established policies and procedures.
• Ensures guest has everything they need. Use proper in-room clearing and aisle tray break down procedures.
• Returns all reusable table complements and condiments to be cleaned and refilled.
• Aid Captain or Manager in setting up buffet and other special food services tables/stations. Assist the Captain or Manager in breaking down buffet or other special food service tables and equipment.
• Aid the set-up staff if necessary.
• Assists steward in keeping Banquet back hall, linen rack and storage areas neat, clean and organized.
• Maintains responsible alcohol service certification. Mixes and serves alcoholic and nonalcoholic drinks, to patrons during banquet events.
• Coffee Break Duties: Sets up, services, breaks down and cleans all break areas and coffee break carts. Presents each break attractively and completely; keeps each break clean throughout the day. Prepares all beverages correctly and according to conference center standards. Secure all beverage coolers and lockable storage at each shift’s end.
• Completes any assigned side work, such as refilling condiments, shaking and sorting linen, hanging/storing drapes, cleaning/storing serving equipment and/or props, etc.
• Assists co-workers whenever needed.
• Remain up to date with hotel events and guests, as they affect the areas of responsibility.

Education And Experience

• High school diploma or GED preferred.
• Previous banquet server experience preferred.
• Must be able to follow directions and get along well with others.
• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.

Company Information

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

All positions posted on an ongoing basis until filled.