Banquet Server

General Purpose

The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities

• Hands on execution of event while working with other B&C teammates
• Interacts with Event Captains and Event Manager throughout function to ensure excellent event service
• Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain
• Executes excellent customer service to all guests in hotel/restaurant, not just those attending event
• Takes orders from guests, serves food and drinks, and clears tables as necessary
• Follows the steps of service for each specific type of event
• Demonstrates knowledge of procedures, terminology and techniques used in the B&C department
• Demonstrates knowledge of ingredients of all food and beverage items served and available for the function
• Knows hours, features and services offered by 21c Museum Hotels
• Demonstrates a positive, proactive and motivated attitude in any situation
• Able to work in a team for large events and solo for smaller meetings
• Reports to work on time and ready to work scheduled shift

Qualifications

• Able to work flexible hours (nights, weekends)
• Responsible, dependable, punctual
• Basic math skills
• Strong communication skills; must be able to speak, read and understand English
• Clean and professional appearance
• Demonstrates enthusiasm for all things 21c
• Beverage knowledge (spirits & beer/wine/especially Bourbon)
• Must pass a background check

Physical Requirements

• Must be able to carry full cocktail tray comfortably
• Must be able to stand and walk for long periods of time
• Must be able to lift at least 50 pounds