Banquet & Operations Support

Responsibilities

• Sales & Events Support: assist with client site visits, group contacts, and pre-event planning; prepare meeting rooms, banquet setups, banquet bars and food for banquet events; serve as a liaison between clients and operations to ensure successful events; assist with sales admin tasks.
• Operations & Guest Services: assist with food & beverage, including breakfast service and bar operations; support daily hotel operations, covering the Front Desk as needed; coordinate and assist with group arrivals and departures; place orders for banquet events and assist with breakfast or bar orders.
• Accounting & Administrative Support: assist with processing invoices, direct billing, and night audit packet review; support accounting functions, including reconciling chargebacks, vendor ordering, inventories, and end of month process; maintain accurate records and assist with reporting.

Qualifications

• Previous hospitality experience preferred (front desk, F&B, sales, or accounting background is a plus).
• Strong organizational skills with the ability to balance multiple responsibilities.
• Excellent communication and customer service skills.
• Flexible and willing to jump in where needed to support the team.
• Basic knowledge of accounting processes and hotel systems (Opera Cloud, Micros, etc.) is a plus.
• Must be able to work days, evenings, weekends, and holidays as needed.