Banquet Manager

Your Role

As the Banquet Manager, you will oversee all banquet operations, ensuring each event is executed seamlessly from setup to service. You will lead and develop a high-performing team while delivering elevated, detail-driven experiences that reflect the spirit and prestige of The Roosevelt.

What You’ll Do

• Lead the day-to-day operations of the Banquet Department
• Review Banquet Event Orders (BEOs) to determine staffing, setup, and service execution
• Ensure all events meet client expectations and hotel standards
• Partner with Catering, Sales, Culinary, Housekeeping, and Engineering teams for flawless execution
• Build strong client relationships to ensure a memorable event experience
• Supervise, train, and coach banquet staff to maintain exceptional service standards
• Oversee event setup, breakdown, and transitions between functions
• Manage scheduling, payroll, and labor efficiency
• Maintain inventory and control of china, glassware, silverware, and linens
• Ensure cleanliness and presentation of all banquet and event spaces
• Coincide with vendors and uphold compliance with hotel policies and regulations
• Drive continuous improvement in service quality and operational efficiency

We’re Looking For

• A hands-on leader who thrives in a fast-paced, high-touch hospitality environment
• 1–2 years of food & beverage or hospitality experience required (leadership experience preferred)
• Strong leadership and team development skills
• Exceptional attention to detail and commitment to guest satisfaction
• Strong communication and collaboration skills
• Organized, proactive, and solution-oriented mindset
• Flexibility to work evenings, weekends, and holidays as business demands