Jobs · Management · North Carolina

Banquet Manager

Pyramid Global Hospitality · Raleigh-Durham-Chapel Hill Area · 1 mo ago
Management$60k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We have content: About the role? The posting includes description of role under "What You Will Have An Opportunity To Do" and "As Banquet Manager, you will...". That could be About the role. Responsibilities list is present. Requirements/Qualifications/Skills: The "What are we looking for?" section includes requirements. Could map to Requirements or Qualifications. Benefits: The posting mentions "full benefit plans, including 401k with a company match and our lucrative bonus programs". Also earlier: "Our Core Values involve personal development, people, and a desire for wanting them to succeed." But benefits specific: full benefit plans, 401k with company match, lucrative bonus programs. Also maybe other benefits not listed. So we can include Benefits section with those details. Pay: The posting includes "Compensation $60,000.00 $65,000.00". That's a range. So we can include Pay section with that. Schedule: Not explicitly stated; they mention flexibility to work evenings, weekends, holidays, varying schedules. That's schedule info. Could include Schedule section with that. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. Also remove duplicated lines. We need to preserve all substantive information. So we need to include the company overview? Possibly under About the role? But the instructions: Use headings for sections like About the role, Responsibilities, etc. The company overview may be considered "About the role"? Actually "About the role" is a section heading for description of role. The company overview could be placed under About the role as prose. But we must not invent sections. We can include About the role with a paragraph summarizing the role and maybe company context. However we must not omit substantive info. The company overview about Pyramid Global Hospitality and StateView Hotel is substantive. Should we include it? Possibly under About the role as a preamble. But the heading "About the role" expects role description. Could we instead not include About the role and instead put company overview under a different heading? Not allowed; only those headings. Could we omit company overview? That would lose substantive info. But maybe we can incorporate it into About the role paragraph: talk about the role within the company. That would still convey some company info but not all details like number of hotels etc. Might be considered summarizing away detail. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to keep all details, including the company overview specifics (200 hotels, 18k associates, etc). If we put them under About the role, we are not summarizing away; we are including them. That's okay. Thus About the role section will contain a paragraph describing the company and the role. Responsibilities: list from "Responsibilities" bullet points. Requirements: maybe combine "What are we looking for?" bullet points. Could also include Qualifications/Skills but we can just have Requirements section with those bullets. Since we have both Requirements and Qualifications/Skills headings available, but we should prefer few substantive sections over many thin ones. So we can combine into Requirements. Benefits: list benefit details. Pay: include compensation range. Schedule: include flexibility statement. We must not include headings with filler like "commensurate with experience". Not present. We must not include duplicated lines. We must not include application instructions, EEO, etc. Let's extract specifics: Company overview: - Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. - Platform includes Benchmark Resorts & Hotels, Axiom Hospitality, PYRAMIDWORKS. - Corporate offices in Boston, The Woodlands, Texas, and London. - Combines global scale with hands-on approach focused on exceptional service, operational excellence, long-term partnerships. - People at heart; environment where associates respected, supported, empowered to grow careers. - Opportunity to collaborate with experienced leaders, take on stretch assignments, gain exposure to diverse portfolio. - Commitment to associates, guests, owners, communities. - Recognitions: best places to work by USA Today, Boston Globe, Houston Chronicle; top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, U.S. News & World Report. Property specifics: - At the StateView Hotel, part of Marriott Autograph Collection. - Pride themselves on being best employer in area. - Culture, full benefit plans including 401k with company match, lucrative bonus programs. - Core Values: personal development, people, desire for wanting them to succeed. - Each team member key part in delivering outstanding service and memorable experiences. - Want a hotel people want to come to, not through. - StateView hotel boasts 164 guest rooms, 8,000 sq ft of event space. Role description: - Seeking energetic, organized, detail-oriented Banquet Manager to join Food & Beverage leadership team oversee banquet and event operations. - Dynamic role provides opportunity to lead and develop banquet team while ensuring seamless event execution, exceptional guest experiences, consistent service standards. - Ideal candidate thrives in fast-paced hotel environment, understands details that make group events successful, genuine passion for creating memorable experiences. - Works closely with Culinary, Sales, Food & Beverage, hotel leadership teams to ensure every event—from intimate gatherings to larger celebrations and meetings—thoughtfully planned and flawlessly executed. Responsibilities list (as given): - Coordinate and supervise banquet and group events from pre-planning and setup through event execution, breakdown, and post-event evaluation. - Serve as a primary point of contact for clients during events, responding to requests and resolving concerns promptly and professionally. - Lead, train, coach, and develop banquet team members while creating a positive, accountable, and service-focused work environment. - Manage banquet staffing and scheduling based on business levels and event requirements. - Ensure banquet spaces are properly set and maintained according to event specifications, Banquet Event Orders (BEOs), and service standards. - Oversee food presentation, service execution, sanitation, and food safety practices in accordance with health regulations and company standards. - Maintain appropriate inventory levels for banquet supplies, equipment, and operating materials while identifying opportunities to control costs and minimize waste. - Utilize POS and hotel systems accurately for event billing, payment processing, and applicable cash-handling procedures. - Monitor event and shift operations to ensure consistent delivery of exceptional hospitality experiences. - Partner closely with the Culinary team on menu execution, timing, presentation, and special guest requirements. - Collaborate with the Sales and Events teams to ensure event details and client expectations are clearly communicated and successfully executed. - Partner with other hotel departments to coordinate operational needs related to meetings, social events, and group functions. - Assist with departmental budgeting, expense management, labor productivity, and cost-control initiatives without compromising service quality. - Maintain banquet equipment, event spaces, and storage areas to ensure they are organized, safe, and operationally ready. - Support a culture of teamwork, recognition, accountability, and continuous improvement. Requirements (What are we looking for?): - At least two years of hotel Food & Beverage leadership experience, with banquet or catering experience strongly preferred. - Demonstrated ability to lead, motivate, coach, and develop teams in a fast-paced hospitality environment. - Strong understanding of banquet operations, event setup, service standards, and group event execution. - Excellent communication and guest service skills with the ability to handle client and guest needs professionally and confidently. - Experience managing staffing levels, schedules, labor, and day-to-day shift operations. - Strong organizational skills and attention to detail, with the ability to manage multiple events and priorities simultaneously. - Working knowledge of food production, banquet service, sanitation, and food safety standards. - Familiarity with bar and beverage operations is preferred. - Experience working collaboratively with Culinary, Sales, Events, and hotel operations teams. - Flexibility to work evenings, weekends, holidays, and varying schedules based on event and business needs. Benefits: - Full benefit plans including 401k with a company match. - Lucrative bonus programs. - (Maybe also mention being best employer in area, core values, but those are not benefits per se.) Pay: - Compensation $60,000.00 $65,000.00 (range). Schedule: - Flexibility to work evenings, weekends, holidays, and varying schedules based on event and business needs. We already included flexibility in requirements; but schedule section can capture that. However we might duplicate. To avoid duplication, we could keep schedule separate and not repeat in requirements. But the requirement list includes flexibility; we could keep it there and not have schedule section. However schedule section is only warranted if posting actually states schedule specifics. It does: "Flexibility to work evenings, weekends, holidays, and varying schedules based on event and business needs." That's schedule info. So we could include schedule section with that sentence, and maybe remove from requirements to avoid duplication. But the requirement list also includes that as a bullet; we could keep it there and not have schedule section. The instruction: "Prefer a few substantive sections over many thin ones." So maybe better to keep flexibility under Requirements and not create a separate Schedule section. However we need to include Schedule section only if posting has real specific content for it. It does, but we can decide to not create a separate section to avoid thin sections. The instruction says prefer few substantive sections over many thin ones. So we can omit Schedule section and keep flexibility under Requirements. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay. Check if any other sections like Qualifications or Skills needed? We have Requirements covering qualifications and skills. So fine. Now craft HTML. We need

for each section heading. Use
  • for lists. Use

    for prose. We must not include any extra tags like or . Just fragment. Let's write:

    About the role

    Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Its platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, with corporate offices in Boston, The Woodlands, Texas, and London. Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships, placing associates at the heart of everything it does. At the StateView Hotel, part of the Marriott Autograph Collection, the property prides itself on being the best employer in the area, offering a culture of personal development, full benefit plans including a 401(k) with company match, and lucrative bonus programs. The hotel features 164 guest rooms and 8,000 sq ft of event space.

    Responsibilities

    • Coordinate and supervise banquet and group events from pre‑planning and setup through event execution, breakdown, and post‑event evaluation.
    • Serve as a primary point of contact for clients during events, responding to requests and resolving concerns promptly and professionally.
    • Lead, train, coach, and develop banquet team members while creating a positive, accountable, and service‑focused work environment.
    • Manage banquet staffing and scheduling based on business levels and event requirements.
    • Ensure banquet spaces are properly set and maintained according to event specifications, Banquet Event Orders (BEOs), and service standards.
    • Oversee food presentation, service execution, sanitation, and food safety practices in accordance with health regulations and company standards.
    • Maintain appropriate inventory levels for banquet supplies, equipment, and operating materials while identifying opportunities to control costs and

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