Jobs · OTHR · Massachusetts

Banquet Manager

IHG Hotels & Resorts · Boston, MA · 1 mo ago
OTHRFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no summarizing away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove statements like "NOTE: A review of this description..." etc. Also remove "This job description in no way states..." etc. Also remove "As the world’s first..." etc. Also remove "Don't quite meet..." etc. Also remove "Important information: The salary range listed..." etc. Also remove EEO etc. Also remove accommodation etc. Also remove agency policy etc. Also remove Washington state etc. Also remove San Francisco etc. We need to extract substantive content: Duties and Responsibilities (the long list). Also "ACCOUNTABILITY" paragraph describing top Banquet job etc. Also "Qualifications And Requirements" paragraph. Also maybe "Skills"? The qualifications include skills: communication, reading/writing, math, problem solving, etc. Also "Alcohol awareness certification..." etc. Also "May be required to work nights, weekends, and/or holidays." That's schedule info. Also maybe "Pay" not present (salary range removed as boilerplate). So we should not include Pay section because no specific salary given. Benefits not present. Schedule we have info about nights/weekends/holidays. Also maybe "About the role" could be derived from accountability? But we need to include sections only if posting has real specific content. The posting includes "ACCOUNTABILITY" describing role. Could treat that as "About the role". Also "Duties and Responsibilities" as Responsibilities. "Qualifications And Requirements" as Qualifications (maybe also Requirements). Could combine Qualifications and Requirements into one section? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple headings. We need to decide which sections to include based on content. We have content for: - About the role: The ACCOUNTABILITY paragraph describes the role: top Banquet job, supervises large number, etc. That's specific. - Responsibilities: The Duties and Responsibilities list. - Qualifications: The "Qualifications And Requirements" paragraph includes education/experience, language, physical requirements, certifications, etc. - Skills: Could extract from qualifications: communication skills, reading/writing, mathematical skills, problem solving, reasoning, motivating, organizational, training abilities. Also maybe "Alcohol awareness certification". Could put under Skills. - Schedule: "May be required to work nights, weekends, and/or holidays." - Benefits: none. - Pay: none (salary range removed as boilerplate). So omit. - Requirements: Could be separate from Qualifications? The posting lumps them together. But we could still have a Requirements section maybe duplicate? Better to follow instruction: include a section only when posting has real specific content for it. Since qualifications and requirements are together, we could put them under Qualifications (or Requirements). But we have both headings available; we could split: Requirements could be the education/experience etc. Qualifications could be the skills/certifications. However the instruction says use headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can include both Requirements and Qualifications if we have distinct content. Let's parse: Qualifications And Requirements section includes: "Some college or advanced food and beverage operations training and two years experience in banquets or food and beverage operations, including one year supervisory experience, or an equivalent combination of education and experience. Must speak fluent English. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 poundsMoving about the function areasHandling objectsBending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.Reading and writing abilities are utilized often when completing paperwork and banquet event orders, interpreting results, giving and receiving instructions, and training Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.Problem solving, reasoning, motivating, organizational and training abilities are used often.Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.May be required to work nights, weekends, and/or holidays." Thus we can separate: - Requirements: education/experience, language, physical ability (lifting etc). Also maybe "Must speak fluent English." - Qualifications: skills (communication, reading/writing, math, problem solving, etc.) and certifications (alcohol awareness, food service permit). Also schedule (nights/weekends/holidays) could be under Schedule. But schedule is also mentioned there; we could still have a Schedule section. Thus we will have sections:

About the role

with the ACCOUNTABILITY paragraph.

Responsibilities

with the Duties and Responsibilities list (as
  • items). Need to break into list items. The original is a long paragraph with sentences separated by periods. We'll split into logical items. Must preserve all substantive info; we can break into list items each covering a duty. Ensure we don't lose any detail. We need to be careful not to invent or summarize away detail. So we need to keep all details. We'll produce list items that capture each duty. Might be many items; that's okay. We'll need to parse the duties text: "Duties and Responsibilities Supervise day-to-day activities of the banquet department, communicate objectives, and schedule/assign work. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues.Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event order. Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness and proper layout.Meet with Kitchen Staff to review scheduled groups’ menu. Ensure agreement of delivery times, amounts, and arrangements. Coordinate any AV equipment, or other technical needs Ensure guests are greeted upon arrival. Respond to guest requests and complaints in a prompt and professional manner. Establish and implement appropriate service recovery guidelines according to in order to ensure total guest satisfaction. Review guest check with client after function and obtain signature.Maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Establish par levels for supplies and equipment.Control departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget. Ensure that equipment is prepared for the following day’s work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Housekeeping, Accounting, Maintenance and Guest Services. Interact with outside contacts:Guests – to ensure their total satisfactionVendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.Regulatory agencies – regarding safety and compliance mattersOther contacts as needed (professional organizations, community groups, local media) May handle incoming/outgoing boxes and exhibit materials.May serve as Manager on Duty.Perform other duties as assigned which includes but is not limited to assisting banquet staff with their job functions during peak periods." We need to split into list items. We'll keep the content as is, maybe each sentence as an item. Ensure we keep parentheses content. We'll produce
    • ...
    . Now for Requirements section: education/experience, language, physical abilities. We'll list: - Some college or advanced food and beverage operations training and two years experience in banquets or food and beverage operations, including one year supervisory experience, or an equivalent combination of education and experience. - Must speak fluent English. - Ability to carry or lift items weighing up to 50 pounds. - Ability to move about the function areas. - Ability to handle objects. - Ability to bend, stoop, kneel. We could also include "Ability to perform the following:" but we already captured. Now Qualifications section: skills and certifications. List: - Communication skills utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. - Reading and writing abilities utilized often when completing paperwork and banquet event orders, interpreting results, giving and receiving instructions, and training. - Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances, utilized frequently. - Problem solving, reasoning, motivating, organizational and training abilities used often. - Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. We could also include "May be required to work nights, weekends, and/or holidays." but that's schedule. Now Schedule section: "May be required to work nights, weekends, and/or holidays." Now About the role: The ACCOUNTABILITY paragraph: "This is the top Banquet job in a full-service, luxury, or resort hotel with high volume banquet and/or convention facilities typically catering to more than 500 people. Supervises a large number of employees and may oversee subordinate supervisors." We'll put that as

    . Now ensure we don't include any boilerplate like "NOTE: A review..." etc. Also remove "This job description in no way states..." etc. Also remove the InterContinental brand paragraph etc. Also remove "Don't quite meet..." etc. Also remove salary range etc. Also remove EEO etc. Also remove accommodation etc. Also remove agency policy etc. Also remove Washington etc. Also remove San Francisco etc. Now output only HTML fragment. Let's craft. We'll need to escape any HTML special characters? The text includes ampersands etc. We'll keep as is; but need to ensure not to break HTML. There's an ampersand in "etc."? Not needed. There's "etc." fine. There's "and/or". There's "–" (en dash) maybe okay. We'll keep. Now produce:

    About the role

    This is the top Banquet job in a full-service, luxury, or resort hotel with high volume banquet and/or convention facilities typically catering to more than 500 people. Supervises a large number of employees and may oversee subordinate supervisors.

    Responsibilities

    • Supervise day-to-day activities of the banquet department, communicate objectives, and schedule/assign work.
    • Communicate and enforce policies and procedures.
    • Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies.
    • Alert management of potentially serious issues.
    • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
    • Ensure that rooms are set-up and service delivery is carried out according to guest expectations and

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